Munson Health
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Lab Services


Paul Oliver Memorial Hospital Laboratory provides convenient access to a full range of Laboratory Services for residents and visitors of the Benzie region. The laboratory has evolved to incorporate highly-sophisticated diagnostic instrumentation and technology operated by highly-skilled, service-oriented employees who deliver timely and accurate results.


Paul Oliver Laboratory has specimen collection facilities conveniently located throughout the Benzie region as part of Munson Outpatient Services in Interlochen, Benzonia, Frankfort, and Empire, in addition to the main laboratory at the hospital in Frankfort.


Off site service representatives are trained in phlebotomy and can collect laboratory specimens and perform INR testing at their locations. Specimens are sent to the hospital laboratory, where many tests are performed. Testing that is not performed at Paul Oliver is sent by courier twice a day to Munson Medical Center Laboratory in Traverse City. Munson refers some testing to Mayo Medical Laboratories. All of our laboratories are connected electronically so all results are maintained in your medical record. This ensures that your results will be available in a timely manner without the need to travel to Traverse City.


Paul Oliver Memorial Hospital Laboratory at the main hospital is staffed by ASCP registered technologists and phlebotomists. The laboratory is CLIA88 certified and accredited by the College of American Pathologists which completes random inspections every two years to ensure the lab meets rigorous quality standards. Paul Oliver Laboratory provides pathology services by board certified pathologists of Munson Healthcare Laboratories. 


Paul Oliver Memorial Hospital Laboratory patients are welcome to contact the Patient Liaison (231) 352-2265 or the Laboratory Services Coordinator at (231) 352-2204 with compliments, concerns, or complaints. Our mission is to provide access to excellent laboratory services in the Benzie region.


Locations and Hours of Service

Munson Outpatient Services - Interlochen

Crystal Lake Health Center
1975 Stirling Drive, Interlochen
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Hours: Mon. - Fri., 8 am - 12 pm, 1 - 4:30 pm
Phone: (231) 275-6980

Munson Outpatient Services- Benzonia

Crystal Lake Health Center 
6277 Frankfort Hwy., Benzonia
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Hours: Mon. - Fri., 8 am - 4:30 pm
Phone: (231) 882-1062

Munson Outpatient Services- Frankfort

Crystal Lake Health Center 
826 Forest Avenue, Frankfort
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Hours: Mon. - Fri., 8 am - 12 pm
Phone: (231) 352-5271

Paul Oliver Memorial Hospital

224 Park Avenue, Frankfort
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Hours: Mon. - Fri., 7 am - 9 pm; Sat. 9 am - 1 pm
Phone: (231) 352-2204

Munson Outpatient Services- Empire 

Crystal Lake Health Center 
9973 Ottawa Avenue, Empire
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Hours: Mon. - Fri., 8 am - 12:30 pm, 1 - 5 pm 
Phone: (231) 326-2053