Munson Health
Need More Assistance?
Peter Springsteen MD
Medical Director, Information Systems; 231-935-2426;

Ethan VanTil MD
Physician Informatist;

Help Desk
The Help Desk will provide a single point of contact for all users of Munson Healthcare and its affiliates to direct questions and reports of problems relating to supported software and hardware. The Help Desk is available 24 hours/7 days a week at 231-935-6053 or

Cerner Education
Orientation classes for PowerChart, POE and FirstNet are offered on Wednesdays from 0800 to 1200 or by appointment. In addition, Cerner Education provides education for providers who would like individual instruction. To register for orientation and/or request one-on-one education, please contact Cerner Education at 231-935-7999 or

IT Safety Hotline
Any clinician who believes patient safety is jeopardized by information technology may use the hotline. Call the switchboard or the Help Desk to have the IT manager on-call paged.