Munson Healthcare’s Consumer Access Solutions Project includes an upcoming Cerner Ambulatory update that will enhance patient communications with automatic appointment reminders, broadcast messaging, two-way texting, and more.
When: Thursday, June 23
Who’s affected: Cerner Ambulatory practice managers, staff, and patients
Why: The Consumer Access Solutions Project is streamlining workflows in our practices and making it easier for patients to access Munson Healthcare services.
More information:
- This update will automate messages for appointment reminders, instructions, and other routine patient communications.
- Broadcast messaging will be available to quickly notify groups of patients as needed. For example, all patients on a specific schedule could be quickly notified that their appointments have changed due to inclement weather.
- Two-way texting will allow patients to ask quick questions and get support.
- Practice managers will receive training and go-live support for this update and other Consumer Access Solutions as they are implemented.
Contacts: