Patient Centered Medical Homes

Kalkaska Medical Associates, Manistee Primary Care, Manistee Internal Medicine, and Munson Family Practice Center are recognized as Patient Centered Medical Homes. A Patient Centered Medical Home is not a place – it refers to a partnership with your primary care provider.

All Munson Healthcare primary care offices subscribe to a patient centered philosophy of care.

Patient Centered Medical Home practices have been recognized by certain insurers for taking additional accreditation steps to ensure that your care is team-based, coordinated, accessible, and committed to quality and safety.

What We Will Do

Most primary care offices provide the following services. Working with a Patient Centered Medical Home office further ensures your health care team will:

  • Focus on getting to know you and earn your trust
  • Provide you with a personalized written care plan for reaching your goals
  • Use technology (i.e. email, mobile apps, after-hours phone calls) to remind you when tests are due so you can receive the best quality care
  • Ask you to have blood tests done before your visit so we can go over test results at your visit
  • Have a physician on call 24 hours a day, 7 days a week
  • Explore ways to care for you better, including ways to help you care for yourself
  • Connect you with community service agencies as needed to supplement your care

What We Trust You to Do

  • Tell us everything you know about your health and illnesses
  • Tell us about your needs and concerns
  • Take part in planning your care 
  • Follow the care plan we agree upon, or let us know why you cannot so we can help or change the plan
  • Tell us what medications you are taking and ask for refills at your office appointments
  • Let us know when you see other physicians and what medications they started or changed
  • Ask other physicians to send us a report about your care when you see them
  • Ask our advice before you see other physicians. We may be able to care for you, and we know about the strengths of various specialists
  • Learn about wellness and how to prevent disease
  • Learn about your insurance so you know what it covers
  • Respect us as individuals and partners in your care
  • Keep your appointments, or call if you cannot come as scheduled
  • Pay your share of the visit fee at the time of service
  • Give us feedback so we can improve our services


Service Locations

Boyne Area Health Center 223 N. Park St. Boyne City, MI 49712 231-582-5314 Get Directions
Cadillac Primary Care 7985 Mackinaw Trl. Cadillac, MI 49601 231-876-6200 231-876-6299 Get Directions
Charlevoix Pediatrics 14719 W. Upright St. Charlevoix, MI 49720 231-547-3840 Get Directions
Charlevoix Physician's Clinic 14709 W. Upright St. Charlevoix, MI 49720 231-547-6519 Get Directions
Charlevoix Primary Care 14734 Park Ave. Charlevoix, MI 49720 231-547-6554 Get Directions
Charlevoix Primary Care / Family Medicine 14705 W. Upright St. Charlevoix, MI 49720 231-547-1308 Get Directions
Empire Family Care 9975 W. Ottawa Ave. Empire, MI 49630 231-835-2088 231-835-2534 Get Directions
Grayling Community Health Center 1250 E. Michigan Ave. Grayling, MI 49738 989-348-0550 Get Directions
Grayling Milltown Clinic 1200 W North Down River Rd. Grayling , MI 49738 989-344-1910 Get Directions
Jordan Valley Family Medicine 100 Main St. East Jordan, MI 49727 231-547-6554 231-547-1179 Get Directions
Kalkaska Medical Associates 419 S. Coral St. Kalkaska, MI 49646 231-528-7777 231-258-6711 Get Directions
Manistee Internal Medicine 1391 E. Parkdale Ave. Manistee, MI 49660 231-398-1878 Get Directions
Manistee Pediatrics 1293 E. Parkdale Ave. Manistee, MI 49660 231-398-1710 Get Directions
Manistee Primary Care 1400 E. Parkdale Ave. Manistee, MI 49660 231-398-1840 Get Directions
McBain Primary Care 100 N. Roland St. McBain, MI 49657 231-825-8101 231-825-8104 Get Directions
Munson Family Practice Center 1400 Medical Campus Dr. Traverse City, MI 49684 231-935-8000 231-935-8099 Get Directions
Prudenville Community Health Center 2585 W. Houghton Lake Dr. Prudenville, MI 48651 989-366-2900 Get Directions
Roscommon Community Health Center 234 Lake St. Roscommon, MI 48653 989-275-1200 Get Directions