New Centralized Munson Healthcare Regional Pre-Services Call Center as of 8/1/22
To standardize our processes and improve patient satisfaction by reducing call transfers, we will be centralizing all Munson Healthcare (MHC) non-Radiology scheduling and pre-registration services to a Regional Pre-Services Call Center – 1-877-484-4536 – as of Monday, August 1.
The hospitals and...
Enhanced Find a Doctor Directory to Improve Consumer Experience
Munson Healthcare will go-live with its new enhanced Find a Doctor directory on Mon., June 27. The new directory will expand its current provider information to include additional data elements in an improved easy-to-search format. This change is part of our new Consumer Access Solutions strategy.
...Getting to Know: Katryna Glettler, Munson Healthcare Medical Staff Office Lead | Munson Medical Center
What brought you to Munson Healthcare?
We moved Up North to be closer to Mom after my father passed away. It was a total quality of life move and career change after 20 years in New York City. Coming from a family of doctors and nurses, and with some nursing school years ago, Munson Medical Center...
Getting to Know: Heather Lucas, Munson Healthcare Medical Staff Office Lead | South Region
What brought you to Munson Healthcare?
After completing my college internship at Cadillac Hospital, I started working there the next day after graduation. The culture of our organization, the mentors in my internship, and helping our community made it an easy decision to stay.
What has living and...
Cerner Ambulatory Update Will Enhance Patient Communications
Munson Healthcare’s Consumer Access Solutions Project includes an upcoming Cerner Ambulatory update that will enhance patient communications with automatic appointment reminders, broadcast messaging, two-way texting, and more.
When: Thursday, June 23
Who’s affected: Cerner Ambulatory practice...