Last December, Munson Healthcare Grayling Hospital started a construction project focused on improving the experience of its patients. The first phase of the project included creating a new unit, called the Patient Diagnostic Center, on the first floor of the hospital, which is scheduled to open in early May.
The new, chair-based unit is the first of its kind in northern Michigan and was designed specifically for the needs of the patients at Grayling Hospital. It will be used for observation patients, as well as a single stop for patients who need certain outpatient services. For example, patients who need a surgical clearance or a follow-up after an emergency room visit may also spend time here.
“Our goal for the Patient Diagnostic Center is to focus our processes around our patients and streamline their experiences from start to finish,” explained Liz Monk, Vice President of Care Coordination at Munson Healthcare Grayling Hospital. “Now we will be able to bring many of our staff and services to the patient instead of making them walk to and wait at different departments throughout the hospital to have the same testing done.”
Munson Healthcare Grayling Hospital is inviting the community to tour the Patient Diagnostic Center before it opens on Thursday, May 3, from 12-1pm.