PerfectServe
Munson Launching New Clinical Paging Solution – PerfectServe – in June
In response to provider and clinician feedback regarding the ongoing challenges with Spok Mobile, a multidisciplinary Munson Healthcare team evaluated several technology solutions for clinical paging and on-call scheduling. PerfectServe, rated best-in-class, was selected as it best met our identified needs.
A reliable messaging solution is mission critical to support timely patient care and deploy emergency notifications to our Healthcare Team. We are excited to launch PerfectServe in June 2024 as it will provide:
- Fast, reliable, and safe communication in both the clinical and emergency management settings.
- HIPAA-compliant secure communication/messaging for providers and clinicians.
- Improved efficiencies in provider on-call scheduling.
- Improved dissemination of emergency notifications to providers and staff.
- Integration with Cerner, Nurse Call, and in the future, our wireless phones.
Although optional training will be offered, like many Smartphone applications, PerfectServe’s applications and website are very intuitive and user-friendly, allowing many to learn through use. To help support providers and staff, we will provide:
- Self-guided HealthStream module
- On-demand training video
- Optional virtual demos with time for Q&A
- User guides with step-by-step instructions
Educational Resources
Additional training and resources will be provided closer to go-live. Please stay tuned.
Questions? Contact perfectserveproject@mhc.net.