Grand Traverse Mental Health Crisis and Access Center
The Grand Traverse Mental Health Crisis and Access Center brings 24/7/365 Crisis intervention, stabilization services, and support under one roof in a physically, psychologically, and emotionally safe environment that promotes healing, wellness, and growth.
The crisis center welcomes all people, all ages, and all forms of insurance (copays and deductibles will apply for those with insurance).
Contacts and Locations
410 Brook Street
Traverse City, MI 49684
Sunday - Thursday, 8 am - 8 pm
About the Crisis and Access Center
If you or a loved one is experiencing an urgent mental health crisis that is non-life-threatening, such as severe depression, anxiety, manic episodes, suicidal thoughts, or severe symptoms due to substance use disorder, the supportive staff at Grand Traverse Mental Health Crisis and Access Center can help.
The center’s highly trained professionals, including some with their own experience with mental illness or substance use disorder, can provide compassionate, patient-centered intervention, support, and resources as well as a referral to the center’s Psychiatric Urgent Care for medication-supported therapy.
Services Offered
- Behavioral health assessments
- Face-to-face crisis intervention
- Psychiatric pre-admission screening
- Psychiatric Urgent Care
- Crisis phone screening (1-833-295-0616)
- Mobile crisis services
- Peer support services
- Referral to community services and outpatient therapy
Beginning July 7 - Psychiatric Urgent Care
Monday - Friday, 8 am - 5 pm
Patients who are triaged to the center’s psychiatric urgent care will work with a psychiatrist who can prescribe medications or other treatments as needed.
Timeline for Services
Services and hours of operations will be added in phases as Munson Healthcare and Northern Lakes
Community Mental Health Authority (NLCMHA) ramp up a shared staffing model.
Phase 1 | Phase 2 | Phase 3 | Phase 4 |
January 5, 2025 Sun -Thurs, 8 am - 8 pm | July 7, 2025 24/7/365 | TBD | TBD |
|
| Opening to be determined pending licensing, staffing and funding
| Opening to be determined pending licensing, staffing and funding
|
*Psychiatric urgent care is an intermediate level of care between community-based services and hospital care services that can often prevent urgent situations from escalating.
**The Living Room model of mental healthcare is a safe, home-like, non-clinical setting, where people can receive crisis intervention, stabilization services, and support from staff who have their own experience with mental illness or substance use disorder.
The Center has been made possible through a:
- $5 million American Rescue Plan Act allocation from Grand Traverse County.
- $5 million Michigan Hospital Association grant designated for pediatric programming and services.
- Far-reaching collaboration supported by a highly engaged community advisory group, community health partners, and non-profits including:
Mental Health Resources
Outpatient (Counseling Services)
The Grand Traverse Crisis and Access Center serves patients experiencing an immediate, non-life-threatening behavioral health crisis. If you are seeking ongoing counseling from a licensed therapist, please contact one of our team members in Boyne City, Cadillac, Charlevoix, or Traverse City.
Other Mental Health Resources
Help is available whether you need to talk to someone immediately, are seeking ongoing support, or require help with basic needs.
Photos of the Center
