Where to Go for Care
When you need quick medical attention or intervention, here's where to go for care.
If you are experiencing a life-threatening medical emergency, dial 9-1-1 or visit our nearest emergency room.
Primary Care
Your primary care provider is your trusted starting point for care. As your medical home, your primary care office can often see you for non-emergent illnesses and injuries as well as routine visits. Many offices offer same-day appointments, and Munson Healthcare primary care providers can be scheduled online.
If you don't have a primary care provider, visit Munson Healthcare's Find-A-Doctor tool to find one who meets your needs.
Urgent Care: Non-Life-Threatening Injury & Illness
When your primary care provider isn’t available but your injury or illness isn't life threatening, an urgent care, walk-in clinic, or same-day care clinic is your go-to option. Munson Healthcare offers convenient walk-in care throughout Northern Michigan. Or be seen right from your screen with virtual urgent care.
The advantages of urgent care include:
- The potential for shorter wait times
- Evening and weekend availability
- Lower co-pays
- Virtual visits so you don’t have to travel
Illnesses & Injuries for Urgent Care/Walk-In Care
- COVID-19 or flu-like symptoms (mild to moderate)
- Allergic reaction with widespread swelling/itching
- Asthma not responding to usual medication
- Breathing difficulties, such as mild to moderate asthma
- Cuts that don’t involve much blood, but may need stitches
- Earache
- Eye irritation or redness
- Fever ≥ 101° F (38.3° C) or lasting two or more days
- Flu symptoms
- Minor broken bones and fractures in fingers or toes
- Minor accidents and falls
- Moderate back problems
- Moderate to severe sore throat or cough
- Significant or increasing pain, especially with fever
- Sprains and strains
- Urinary tract infections
- Vomiting, diarrhea, or dehydration
Virtual Urgent Care
Skip the trip and be seen from your screen for many non-life-threatening conditions. Virtual Urgent Care is available daily patients ages 2 and up from anywhere in Michigan.
Hours of Operation: Monday - Friday, 9 am - 7 pm; Saturday & Sunday, 9 am - 5 pm
Ask-A-Nurse
If you have health questions, Munson Healthcare’s free Ask-A-Nurse line runs 24/7. Just call 231-935-0951 to speak with a Munson registered nurse at any time. Open to all Michigan residents and visitors. No insurance is required.
Emergency Department: Immediate, Life-Threatening Events
Certain injuries and illnesses require immediate treatment from our emergency medicine specialists and specialty-trained teams of physician assistants, nurses, and technicians.
When to Visit the ED or Call 9-1-1
- Change in mental status (such as confusion)
- Chest pain and/or left arm pain (heart attack warning signs)
- Coughing blood or vomiting blood
- Evaluation of assault, physical or sexual abuse, or child abuse
- If you’re pregnant and have vaginal bleeding or pelvic/abdominal pain
- Injured neck or spinal cord, severe head injury
- Loss of consciousness
- Major injuries, such as bones poking through skin
- Possible drug overdose or poisoning
- Shortness of breath or difficulty breathing/swallowing
- Seizures
- Severe allergic reaction
- Severe burns
- Serious cuts (cuts that won't stop bleeding or wounds that won't close) and infections
- Severe or persistent vomiting, diarrhea, or dehydration
- Severe pain
- Stroke symptoms, including slurred speech, lost or double vision, and others
- Sudden dizziness, weakness, or changes in vision
- Thoughts of suicide or acts of self-harm
Always call 9-1-1 in the event of a severe, life-threatening emergency. If you think you’re having a heart attack or a stroke, minutes matter. Life-saving care can begin in an ambulance.