PerfectServe Clinical Collaboration, On-Call Scheduling PerfectServe is the umbrella solution for two applications: Clinical Collaboration (formerly known as Telmediq) for paging/texting/messaging Lightning Bolt Scheduling for on-call scheduling New Users How to Download the PerfectServe Clinical Collaboration App iOS Apple Instructions Android Instructions Educational Resources PerfectServe Job Aids Clinical Collaboration (Paging/Texting/Messaging) | Web Console (click to open): Directory Directory Filters Navigating the Web Console PCM Workflow Clinical Collaboration (Paging/Texting

Ambulatory: Downtime Procedures Additional Forms Additional Medications In Office Medication Immunization Administration Patient Message Ambulatory Referrals Ambulatory Referral Information Point of Care Abuse/Neglect Screening Task Albumin/Creatinine Urine Ratio Anorectal Manometry Test Breath Hydrogen Test COVID-19 Antigen Glucometer Result HbA1C Hemoglobin HIV 1/2 Ag/Ab Rapid Influenza A & B, SARS Screen Influenza A & B Screen INR KOH Fungal Prep Mono Screen Peak Flow RSV RNA SARS CoV2 RNA Stool Studies Strep Screen TB PDD Skin Test Transcutaneous Bilirubin Urinalysis (Multistix) Urine Drug

Expert Cancer Care in Northern Michigan The Munson Healthcare Regional Cancer Network provides consistent, high quality cancer care in locations throughout northern Michigan. Cancer care is delivered close to home in Cadillac, Charlevoix, Gaylord, Grayling, Manistee, and Traverse City. Munson Healthcare oncologists hold clinics in local communities so patients can stay close to home for consultations and follow-up care. Quality Achievements Commission on Cancer Munson Medical Center/ Cowell Family Cancer Center is accredited by the Commission on Cancer (CoC). This accreditation by the American

Medicaid Eligibility Renewals During the COVID-19 Public Health Emergency, Michigan paused the Medicaid renewal process to prevent users from losing coverage during this time. With the end of the Public Health Emergency, Michigan restarted Medicaid renewals on April 1, 2023. What you must do now: Update your address, phone number, and email address at michigan.gov/mibridges or contact your local MDHHS office. Report any changes to your household or income at michigan.gov/mibridges or contact your local MDHHS office. Check your mail or text messages for a renewal packet. Learn more about

Understanding Substance Use Disorders Often referred to as addiction, substance use disorder is a complex and frequently misunderstood disease that impacts every aspect of a person’s life. Understanding how substances affect the brain is critical in providing the support and treatment needed for recovery. How Substances Affect the Brain What are Opioids? Opioids are narcotics used for pain relief that produce morphine-like effects on the body. These drugs significantly and quickly influence dopamine levels and can be highly addictive. In the U.S., more than 1 million people have died since

About Paul Oliver Memorial Hospital From its quiet hilltop overlooking Lake Michigan, Paul Oliver Memorial Hospital (POMH) commands impressive views of the historic Frankfort Light and the imposing Elberta and Arcadia Bluffs. What’s inside this community hospital is even more impressive. You’ll find a broad range of sophisticated quality diagnostic, emergency, and specialty care services. Long after your visit, you will remember the warm, personal, and professional way you were treated – like a favorite member of the family. Whether you are fortunate enough to live here or are just visiting

Why You Should Get the COVID-19 Vaccine Are the COVID-19 vaccines safe? Munson Healthcare takes the safety of any vaccine very seriously. We review the safety evidence for any potential vaccine as well as recommendations from the Food and Drug Administration, the Advisory Committee for Immunization Practices (ACIP), and the CDC before offering any vaccine. We understand that some people may be concerned about the COVID-19 vaccine. These vaccines were evaluated in tens of thousands of participants in clinical trials and met the rigorous scientific standards for safety, effectiveness, and

Access Your Patient Portal on OMHPortal Access your patient portal online. Visit the Patient Portal How to Enroll To enroll in the OMH Patient Portal, you will first need to have access to your medical record number. This can be found on hospital billing documents (preferred) or acquired through an Authorization for Release of Medical Information form through our Health Information Management department. Upon visiting the patient portal, a link at the bottom of the login screen states "Don't have an account? Sign up." Clicking the signup link will allow you to enter your name, date of birth

Medicaid enrollees: You may have to fill out a new Medicaid renewal yearly to stay in the Medicaid program. Click here for more information. Munson Healthcare Billing Practices Patients are responsible for paying for the medical services they receive. We make every appropriate effort to collect money owed to the hospital for services provided. If a patient or family is struggling financially because of medical bills, we can set up a payment plan or offer financial assistance to those who qualify. We Will Bill Your Insurance We want to help patients meet their financial obligations and will

About Kalkaska Memorial Health Center You might not expect to see a baby grand piano inside a rural hospital in northern Michigan, but Kalkaska Memorial Health Center (KMHC) specializes in providing more than is expected. This community non-profit health center serves the greater Kalkaska County region with a wide variety of care options not often found in a small community. Services include outpatient surgery, cardiac and pulmonary rehabilitation, a top quality dialysis center, diagnostics, nationally-accredited diabetes education, an aquatic therapy pool, sleep disorders center, primary and