Share Your Story Have you had great care at a Munson Healthcare hospital? Did a member of your healthcare team provide extraordinary service or care? Were you inspired to make a gift in honor of a loved one or community member? We would love to hear your story and, with your permission, share it with others! Stories submitted may be featured in our Focus newsletter, on the Munson Healthcare blog, or the Munson Healthcare Foundations Facebook page.

Community Health Education Otsego Memorial Hospital offers health education programs, as well as seminars in response to community needs. Please see our calendar of events for upcoming classes and support groups. Healthy Lifestyles Healthy Lifestyles is a diabetes prevention program that works by promoting good health. This group-based, year-long program is designed to help prevent or delay type 2 diabetes through simple lifestyle adjustments and monitoring. You’re not alone. This CDC-designed program will provide you with both a Lifestyle Coach and a group to support you. You will spend the

Getting to Otsego Memorial Hospital Otsego Memorial Hospital is located six blocks north of downtown Gaylord, a short distance from I-75. Address and Campus Map Munson Healthcare Otsego Memorial Hospital 825 N. Center Ave. Gaylord, MI 49735 Directions Coming from the North/South (Exit 282 off I-75): Drive east on M-32 and continue to the second stoplight. Turn left on N. Ohio Ave. and continue six short blocks to W. North Street. Turn right on W. North St. and continue to Otsego Memorial Hospital. The hospital will be on your left at the corner of W. North Street and Center Avenue. Coming from

Patient Resources Find all the patient-related information here, including patient forms, forms for specific departments, and registration for many different services. You will also find information on your privacy and rights as a patient and contact information if you have questions related to being a patient at Munson Healthcare Otsego Memorial Hospital. Patient Forms Patient Registration Patient Relations Patient Rights Privacy Policy

Meet Waddles! Waddles joined Munson Healthcare in 2017 to help keep our healthcare teams safe. As you know, northern Michigan winters can be challenging and he wanted to share tips and best practices for safe winter walking. His “Walk Like a Penguin” safety message worked so well with our staff that we saw a significant reduction in slips, trips, and falls. The waddle works! Waddles Introduced throughout Northern Michigan Next, we decided to introduce him to our communities throughout northern Michigan. Over the past couple of years, he has offered up safe walking tips for every season — both

Good Faith Estimate You have the right to receive a “good faith estimate” explaining how much your medical care will cost Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1

Patient Portal View your visit summary, test results, health information, and medical record. Pay a Bill View your bill and make a payment online. Find a Class or Event Search for an upcoming class or event near you. Test Form

Neurology Headache E-Consults The e-consult model will allow patients to receive neurology-guided headache care through a primary care provider (PCP); eliminating the need to be referred to the neurology office for a consult. The e-consult involves a records review by a neurologist with a subsequent written and optional verbal discussion for the referring provider. With an e-consult, the neurologist will work directly with the PCP, and will not have direct interaction with the patient. How does it work? 1. PCP identifies a patient needs a headache e-consult 2. PCP obtains and records verbal

Downtime