Financial and Billing Information for Cancer Patients Financial Assistance for Cancer Patients Cancer affects all people and has no boundaries based on a person’s ability to pay. We understand the financial stresses related to a cancer diagnosis, regardless of whether or not you are insured. If you have concerns, please reach out to your care team who can connect you with potential resources to assist you. Please know we are committed to providing financial assistance to people who have healthcare needs and are uninsured, ineligible for a government program, or otherwise unable to pay. However

Easy Ways to Pay Your Hospital or Clinic Bill At Munson Healthcare, we offer you a variety of convenient ways to pay your bill. Pay Online Pay by Phone Pay by Mail Committed to Transparency Not every patient is able to pay due to financial challenges. Let us help you set up a payment plan, see if you qualify for financial assistance, and learn more about out-of-pocket costs for an upcoming procedure. Financial Assistance No Surprise Billing Our Billing Practices Price Transparency Pay Your Bill Online Pay Your Hospital or Medical Equipment Bill Pay Your Office, Clinic, or Urgent Care Bill Pay

Transportation Services At Cowell Family Cancer Center, we recognize the importance of safe, reliable, and affordable transportation to and from your medical appointments. Please refer to the following sections that outline what resources that are available to you based on your insurance, age, and veteran status. If you are experiencing transportation barriers, please call 231-392-8400 to reach our Financial Navigation team. For Radiation Transportation Services, please call Radiation Scheduling at 231-935-7100. We will work with you to better understand your challenges and connect you with

Online Resources The American Cancer Society | cancer.org This site gives detailed information about a wide variety of cancers and their diagnosis, staging, treatments, and complementary and alternative therapies. Fertility and sperm banking All four sites provide information on fertility and sperm banking for cancer patients medicine.umich.edu/dept/crm/our-services/fertility-preservation fertilitycentermi.com internationalcryo.com ivf-mi.com Leukemia & Lymphoma Society | LLS.org Information, educational programs, and financial assistance to patients with leukemia, lymphoma, multiple myeloma

Cancer Rehabilitation Treatment for cancer and the disease itself can have debilitating effects. Rehabilitation can play a significant role in your overall recovery. Mary Free Bed at Munson Healthcare’s evidence-based program can help you fight these effects at every stage, from diagnosis to recovery. Our interdisciplinary team of specialists works with you and your family before, during, and after treatment. Led by a physician who specializes in rehabilitation, our comprehensive program provides a path for you to manage the physical, cognitive, and emotional issues related to cancer and its

Emergency Department/Urgent Care Providers and Staff Emergency Department/Urgent Care EHR Updates | Munson Healthcare

Infusion Clinic Nursing Staff: EHR Updates

UC Providers: Documentation (Reviewing and Creating) Auto Text Charge Assist: FFCHC and CAD Only Charge Assist Instructional Video Charge Assist with Clinical Charge Entry Charge Assist Documentation Guidelines Charge Assist: Gaylord, Petoskey, Prudenville, and West Only Charge Assist with Clinical Charge Entry Overview Charge Assist Documentation Guidelines Clinical Media Overview Correcting Documentation Errors Documentation and Discharge Process Documentation and Discharge Quick Tips Dragon Medical One (DMO) Dynamic Documentation Dynamic Documentation Distribution Process Change External Rx

ED Providers: Documentation (Reviewing and Creating) Auto Text Cardiac Monitor Resources Clinical Media Overview Correcting Documentation Errors Documentation and Discharge Process Documentation and Discharge Quick Tips Dragon Medical One (DMO) Dynamic Documentation Dynamic Documentation Distribution Process Change ED Provider Note Creation Instructional Video External Rx History Incorrect Note Type or Date Modification Message Center Point of Care Ultrasound Documentation Problem List Component Public Cerner Auto Text Results CallBack Education Interactive Course Visits List Component

UC Clinical Staff: Documentation (Reviewing and Creating) Allergies Interactive Courses Blood Draw Documentation (Urgent Care Gold facilities only; does not include FFCHC & CAD UC) C-SSRS/ASQ: Suicide Screening and Environment Checklist Enema Documentation External Provider Order Entry Form Charting and Corrections Immunization Interactive Course Interactive View Orthopedic Appliance Documentation Patient Preferred Pharmacy Potential for Violence Alert Results CallBack Education Interactive Course Specimen Collection Without a Label Printer Task Reactivation Visits List Component Workspace for