Focus Newsletter Our Focus newsletter is a publication which showcases the latest in innovative healthcare services, generosity from donors and community members, and fundraising events. Click on the covers below to read our current and past issues of Focus. Do you have a story you would like to submit for consideration in a future publication? Share your story here . Our Latest Issue Inside this Issue: Transforming Care Through Innovation A love of community inspires a decade of giving. A Grateful Employee at POMH A New Era of Care in Petoskey New NICU Coming Soon 2025 Community Events

Betsie Hosick Health & Fitness Center We offer a variety of exercise equipment, including treadmills, elliptical trainers, stair steppers, stationary bikes, rowing machines, Cybex weight machines, and a free weight room. Memberships and day passes are available to the public and include free, unlimited classes. Betsie Hosick Health & Fitness Center is a full-service fitness facility, serving the greater Benzie County community. BHHFC provides a welcoming atmosphere for all fitness levels! Beginners to advanced are encouraged to stop by during regular hours for a tour of the facility. Be Fit We

Ambulatory Clerical: Check In and Out Check In CBO Ambulatory Office Education (Internal Site: Requires Network Access) Experian Health eCare NEXT Eligibility eCare NEXT Eligibility Submission eCare NEXT Glossary eCare NEXT Login Process and NEXT Bar Options eCare NEXT My View eCare NEXT Navigation eCare NEXT Registration Quality Assurance Alerts and Discrepancies eCare NEXT Work Queues Experian OneSource Password Update Interactive Courses eCare NEXT Coverage Discovery eCare NEXT Eligibility Workflow eCare NEXT Navigation and Workflows eCare NEXT Patient Estimates Navigation eCare NEXT

Maternity Nursing: EHR Updates To quickly locate information on this page, use CTRL+F to search. For electronic health record assistance, please call the Help Desk: 231-935-6053. 01.20.2026 PowerChart Specimen Collect 01.05.2026 Changes to Critical Congenital Heart Disease Screen (CAD, CHX, GRY/OMH, MMC Only) (Updated 12.22.2025) 12.23.2025 Carbapenemase Producing Organism Added to Patient Care Alerts 12.16.2025 Blood Product Patient Education 12.08.2025 Blood Product Dynamic Group Updates 11.18.2025 Rhogam Ordering and Documenting 11.04.2025 Influenza Virus Vaccine Order Management 10.21.2025

Ambulatory Clerical: Registration Insurance CBO Ambulatory Office Education (Internal Site: Requires Network Access) Self-Pay (No Insurance) Patient Registration Adding a Research Patient Patient Demographic Modification Patient Registration Patient Registration Home Phone Requirement Tonic e-Registration Consent for Treatment/HIPAA Completion Process Tonic e-Registration Manual Tonic FAQs Quick Reference Cards Tonic e-Registration Pocket Guide Tonic iPad Quick Reference Guide Online Courses Tonic e-Registration Navigation Interactive Course Tonic e-Registration Workflows and Scenarios

Online Courses Allergies Entering Allergies Modifying and Canceling Allergies Viewing Allergies Documentation Interactive View Interactive View Correcting Documentation Errors Interactive View Dynamic Groups PowerForms Home Medication Documentation Home Medication Documentation Home Medication Documentation: Making Modifications Home Medication Documentation: Special Situations Immunizations Message Center Introduction to Message Center Message Center Creation Message Center Responses PowerChart FirstNet Basics Confidentiality Locating Patients Navigating the Patient Chart Viewing Patient Data

Batch Charge Entry & Charge Viewer Batch Charge Entry and Charge Viewer EHR Education Interactive Course Batch Charge Entry for Procedures Batch Charge Entry for Supplies Charge Viewer Crediting Charges Customizations Room and Bed Charges Filter Interactive View Charges Ambulatory Charge Viewer Charge Reconciliation Via Charge Viewer Surgical Services Nursing Staff Billing | Munson Healthcare

Philips Cardiac Monitor Implementation In January 2026, Munson Medical Center will go live with approximately 400 new physiological monitors. These new Philips Cardiac Monitoring products will help us modernize, systemize and create standard work in pursuit of our strategic goal to Transform Operations. New monitors will go live in MMC starting on Jan. 26, 2026, in a phased rollout through Feb. 11. Educational Resources Training Aids: Currently in development and will be posted here once they're ready. Educational Video: Click here or scan the QR code on right. Stay tuned for hands-on practice

Radiology Compendium Munson Healthcare's Radiology compendium will be updated as of January 6, 2026. Please work with your EHR vendor to update your radiology orders list as new orders have been added. Radiology Compendium | Excel (updated 01.26) Radiology Compendium | PDF (updated 01.26) For offices without an EMR or those that use any paper-based ordering: Current Radiology order forms are available online at munsonhealthcare.org/physicianforms. Please use these when ordering radiology exams. Additional forms can be ordered by faxing a Forms Order Requisition to 231-935-8260. If you need a

Nutrition Every person will experience different side effects during their cancer journey. Factors to consider that may influence which side effects you develop include, but are not limited to: Your current nutritional status prior to treatment The type and/or site of your cancer Your recommended treatment plans These factors help your healthcare team anticipate potential nutrition side effects. You may experience nausea, constipation, weight loss, taste changes, appetite loss, diarrhea, mouth sores, or other issues. There are ways to manage each side effect, and your healthcare team is here