Urgent Care Clerical Staff Faxing, Printing, Scanning: Ambulatory Clerical Faxing, Printing, Scanning | Munson Healthcare Insurance Verification and Patient Estimates: Experian Health | Munson Healthcare Virtual Urgent Care Education Resources: Personalizations Quick Reference Guide Additional Education: Ambulatory Clerical | Munson Healthcare Urgent Care Gaylord, Prudenville, and West Education Resources Admin Sex Birth Sex Demographic Documentation Applications and Terminology Attending Provider Name Addition Client Billing Generic Client Billing Medicare Health Plan Update Medicare

Clinical EHR Education Center The Clinical EHR Education Center is located on the Second Floor of Building 58 at 820 Red Drive in Traverse City, Michigan. The majority of our classes are conducted in the center alongside our Clinical EHR Education Team offices. Occasionally we will have classes at Munson Medical Center, the Cowell Family Cancer Center and other Munson Healthcare facilities. Please see the maps below for additional location information. Building 58, 820 Red Drive Munson Medical Center and Cowell Family Cancer Center Munson Campus Parking Lot Assignments For more information

Radiologists Customizing the Toolbar Images Location List Creation for Inpatient Units PowerChart Navigation for Hospital Providers PowerChart Updates

CME Opportunities Learn More CME Portal How-To Guide for establishing eeds account: click here How-To Guide for claiming CME: click here To obtain proof of CME credits from 2017-2020, email a request to cme@mhc.net. On-Demand CME CME Opportunities MHC On-Demand CME Courses University of Michigan Health FreeCME.com Medscape (must create free account) Friday Medical Conference and Tuesday Grand Rounds Upcoming Dates (all times are 12:30 - 1:30 pm) Friday, May 9: Mengiomas: The Good, The Bad, and The Ugly, presented by: Justine Pearl, MD, Neurosurgery, Munson Healthcare | Click here to register

How to Schedule Outpatient Testing Please use the numbers below to order and schedule outpatient testing at ALL Munson locations: Munson Healthcare Outpatient Service Fax Order (scheduled and walk-in) Schedule Testing** Lab 231-935-3203 231-392-7891 munsonhealthcare.org/lab Radiology* 231-935-3473 (MPN offices don’t need to fax order) 231-935-7200 1-800-968-9292 All Other Testing, including: Echo (2d, 3d) Stress Echo Pediatric Echo EEG Holter Monitor Event Monitor Hook Up Exercise Stress Test Pulmonary Function Testing 231-935-3203 231-935-6718 *For additional details on how to schedule

Ambulatory Clinical: Orders Future Orders Completing Future Orders Done at Outside Facility Order Activation Immunizations Immunizations Order and Documentation Interactive Course Immunization Order and Documentation for Ambulatory Locations Order Completion Order Task Documentation Order Entry Ambulatory Referral Order DME Order Workflow Electrocardiogram (ECG, EKG) Order Miscellaneous Supply Orders Order Communication Types Order Entry for Labs and Imaging Radiology Order Entry Recurring Order Entry Return to Clinic Orders Printing and Faxing Lab and Radiology Requisition Order Printing

How to Schedule Outpatient Radiology Testing To schedule outpatient radiology testing at all Munson Healthcare hospitals, please follow the process below. For Interventional Radiology testing, scroll down. Walk-in X-rays and Scheduled Radiology Exams Fax order to 231-935-3473. Exception: Munson Provider Network (MPN) offices can skip this step as we can pull the patient's order from Oracle Health. Prior Authorization ( if required by insurance) is required at the time of scheduling. Please fax this with the order or write the authorization number on the order. CTs Only: A GFR is required

Ambulatory Provider: Orders and Charges Ambulatory Quick Orders and Charges (QOC) MPage Ambulatory Referral Order Charge Assist with Clinical Charge Entry Overview Charge Assist Documentation Guidelines Charge Assist Instructional Video DME Order Workflow Electrocardiogram (ECG, EKG) Order Expedited Partner Therapy Glucose Equipment and Supply Order Workflow Lab and Radiology Requisition Order Printing Miscellaneous Supply Orders Order Entry for Imaging Order Entry for Labs Order Favorites Pathology Orders and PowerPlans Provider Order Entry Recurring Order Entry Return to Clinic Orders

How to Schedule Appointment-based Testing in Charlevoix and Gaylord* For laboratory scheduling call 231-392-7891 or click here for online scheduling. For radiology scheduling, click here. To schedule all other testing at in Charlevoix and Gaylord, please call the numbers listed below. Charlevoix Hospital Phone: 231-935-6718 | Monday - Friday, 7:30 am - 7 pm RightFax: 231-935-3203 Available Testing: Echo (2d, 3d) Stress Echo Pediatric Echo Holter Monitor (24 hr, 48 hr) Event Monitor Hook Up Exercise Stress Test Pulmonary Function Testing Otsego Memorial Hospital in Gaylord Phone: 231-935-6718 |

Direct Trust Addresses Direct Trust addresses are intended for clinician communication only. Referring providers should continue to follow their usual referral process in addition to sending a CCDA electronically to make sure patients' needs are promptly addressed. If you have questions, please email meaningfuluse@mhc.net The Direct Trust addresses are only intended for EMR to EMR transmission and cannot be used as email addresses.