Locations

Patient Testimonials

Gallbladder Removal

Scott from Gaylord, Mich. shares his story of working with Dr. John Moffat at Otsego Memorial Hospital. Scott found out the importance of having a general surgeon on his health care team when a sharp chest pain stopped him in the middle of a sentence.
 

Laparoscopic Hernia Repair

Vance from Cheboygan, Mich. shares his story of working with Dr. James Shurlow at Otsego Memorial Hospital. Vance found out the importance of having a general surgeon on his health care team when he discovered a strange lump on his lower stomach.

Patient Portal

Log in to the patient portal to:

• Refill prescriptions
• Request appointments
• View medical records, including lab results
• Communication with your doctor

Login to Your Patient Portal

To sign up for the patient portal, please contact your doctor’s office.

Patient Resources

Insurance Plans & Networks

We accept the following insurance plans and network:

• Aetna (Commercial insurance and Medicare Advantage)
• ASR Corporation (Commercial insurance only)
• Blue Care Network (Commercial insurance and Medicare Advantage)
• Blue Cross Blue Shield (Traditional, Trust, Out-of-State, Preferred, PPO, Preferred Plus, Messa, Medicare Plus Blue, Blue Cross Complete Medicaid)
• Chandler Group (Commercial insurance only)
• CIGNA (Connecticut General – Commercial insurance only)
• District Health Department 4 (Breast and Cervical Cancer Control Program)
• Blue Cross Blue Shield Federal Employee Program
• Humana (Medicare Advantage PPO plan only)
• Little Traverse Bay Band of Odawa Indians Agency
• McLaren Health Plan (Commercial, Medicare, Medicaid Michigan)
• Medicaid
• Medicare
• Medicare Railroad
• Meridian (Formerly Health Plan of Michigan – Medicaid HMO plan only)
• Molina Healthcare (Medicaid HMO plan only)
• MultiPlan (Commercial insurance only)
• NGS American (Sioux Tribes – Commercial insurance only)
• Northwest Michigan Community Health Agency
• Priority Health (HMO, PPO, Medicaid, Medicare Advantage PPO plan)
• QTC Medical (VA medical exams only)
• Tricare/Champus (Standard plans only)
• United Healthcare (Medicaid and Commercial insurance. Check website for managed care plans in-network)
• VA Choice
• VA Patient Centered Community Care (PCCC)

Billing Information

Click here to pay your bill online.

If you have questions about your bill, contact OMH Physician Financial Services. To best meet your needs, our Patient Financial Services team members specialize in certain areas and insurance carriers. To reach them, call:

• Patient Financial Advocate: 989-731-7777
• Commercial: 989-731-7770
• Medicare: 989-731-9515
• Blue Cross and Blue Care Network: 989-731-7772
• Medicaid/OccMed: 989-731-7771
• Auto and W. Coverage: 989-731-7773

To pay by mail, address your payment to:

OMH Physician Financial Services
271 McCoy Rd.
Gaylord, MI  49735

You may also pay your bill in person at the Physician Financial Services office. For your convenience, a 24-hour drop-box is available.

For information about financial assistance, call 989-731-7777.