PerfectServe Clinical Collaboration, On-Call Scheduling PerfectServe is the umbrella solution for two applications: Clinical Collaboration (formerly known as Telmediq) for paging/texting/messaging Lightning Bolt Scheduling for on-call scheduling New Users How to Download the PerfectServe Clinical Collaboration App iOS Apple Instructions updated March 2026 Android Instructions updated March 2026 Educational Resources PerfectServe Job Aids Clinical Collaboration (Paging/Texting/Messaging) | Web Console (click to open): Directory Directory Filters Navigating the Web Console PCM Workflow Clinical

Grateful Patient Program How Can I Say Thank You? While at Munson Healthcare, you may have a had a caregiver - doctor, nurse, staff member, volunteer - go above and beyond to make your visit as comfortable as possible. Amazing patient outcomes are a direct result of the compassionate, high quality care our team provides each and every day - and we know our patients and their families echo this. Whether it is as simple as a smile in the hallway or a therapy program that rehabilitated you back to your weekend adventures, we encourage you to recognize and thank our team members for helping you

Make a Difference at Cadillac Hospital Your compassion and dedication to patients at Munson Healthcare Cadillac Hospital is sincerely appreciated by those in our community. For individuals facing health challenges or difficult times, the knowledge that they are receiving support from our community of caring Cadillac Hospital employees has a significant and lasting impact. Together, we can make a difference for patients and families at Cadillac Hospital. Thank you for your gift and for being a part of a caring community!

Pregnancy and Substance Use Disorder Neonatal Withdrawal Syndrome (NWS) Services for our Communities Neonatal Withdrawal Syndrome (NAS) is a group of side effects that can occur when an infant is exposed to certain substances while in the womb. These substances can include things like caffeine, tobacco, certain medications, herbal remedies, and supplements. When a baby is used to being supplied with substances like these while in the womb, withdrawal can occur after the baby is born. Key Points Buprenorphine and methadone are safe and effective during pregnancy and breastfeeding. Both are

Harm Reduction What is harm reduction: Harm reduction refers to policies, programs and practices that aim to minimize the negative health, social and legal impacts associated with drug use, drug policies and drug laws. Harm reduction is grounded in justice and human rights. It focuses on positive change and on working with people without judgment, coercion, discrimination, or requiring that people stop using drugs as a precondition of support. Harm reduction is part of a comprehensive prevention strategy and the continuum of care. Harm reduction approaches have proven to prevent death, injury

Education Munson Healthcare regularly offers CME related to Substance Use Disorder prevention, treatment, and stigma. Find opportunities at CME | Munson Healthcare. Other Educational Resources https://pcssnow.org/  https://michigan-open.org/  https://michiganopioidcollaborative.org/  https://www.svsu.edu/echo/substanceusedisorderprojectecho/  On Demand - Bridge to Treatment

Living in Northern Michigan Northern Michigan has everything you could possibly want as you look for a place to pursue an active, fun life and a rewarding career. Love Medicine? We have a spectacular backdrop for your medical career. With nine award-winning hospitals and many vibrant practice opportunities, it’s a great place to practice medicine. It’s also a wonderful place for you and your family to live. Love Water? We have a Great Lake (and hundreds of pretty good ones, too!). Northern Michigan stretches along Lake Michigan’s beautiful shore. You are never more than six miles from a

Hospital Nursing: Nursing Assistant and Unit Clerk Organizers Nursing Assistant Organizer (NAO) Overview Interactive Course Specific Instructions Adding and Removing Patients from the Custom List for CLO, NAO and UCO Allergy Icons for CLO, NAO and UCO Customizations Establishing Relationships Inactivate Established Relationships Interactive View Tasks: Change Task Documentation Setting a Default Patient List Unit Clerk Organizer (UCO) Overview Interactive Course Specific Instructions Adding and Removing Patients from the Custom List for CLO, NAO and UCO Allergy Icons for CLO, NAO and UCO

Committed to You At Munson, our commitment runs deep – and it's rooted in the strong personal values of our Healthcare Team. From the call to serve to the drive to make a difference, our heroes show up for our communities with a deep sense of purpose. And at the heart of their commitment is you. Miranda Dykhouse Committed to Our Front-Line Staff George Bullard Committed to Teamness Paul Reynolds, DO; Lindsay Harden, DO; James Shurlow, DO Committed to Surgical Excellence Crystal J. Pulice, DO Committed to Exceptional Emergency Care Michael J. Howe, MD Committed to a Team with Heart Kate Shaffer

Maternity Nursing: EHR Updates To quickly locate information on this page, use CTRL+F to search. For electronic health record assistance, please call the Help Desk: 231-935-6053. 04.07.2026 Critical Values Task and Documentation 02.26.2026 Image Viewer: Launcher Overview Toolbar 02.17.2026 Adult Opioid Withdrawal and Treatment Induction with Buprenorphine Clinical Opiate Withdrawal Scale (COWS) 02.10.2026 Social History Documentation 01.20.2026 PowerChart Specimen Collect 01.05.2026 Changes to Critical Congenital Heart Disease Screen (CAD, CHX, GRY/OMH, MMC Only) (Updated 12.22.2025) 12.23