Munson Healthcare COVID-19 Recovery Plan Due to the COVID-19 pandemic, Munson Healthcare underwent rapid changes to meet the evolving needs of our communities. Our Purpose of “We Improve Lives” was never more evident during this pandemic as we adjusted operations to meet the needs of patients through the implementation of virtual visits, leveraging technology to connect patients and families under tight visitor restrictions, and regionalized care delivery to balance valuable resources. Financial Impact from COVID-19 In April, we announced the projected operational and financial impact of COVID

Munson Healthcare COVID-19 Recovery Plan Due to the COVID-19 pandemic, Munson Healthcare underwent rapid changes to meet the evolving needs of our communities. Our Purpose of “We Improve Lives” was never more evident during this pandemic as we adjusted operations to meet the needs of patients through the implementation of virtual visits, leveraging technology to connect patients and families under tight visitor restrictions, and regionalized care delivery to balance valuable resources. Financial Impact from COVID-19 In April, we announced the projected operational and financial impact of COVID

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COVID-19 Testing Information COVID-19 Testing Locations Click here to get a list of available COVID-19 Testing Locations based on patient need. COVID-19 Rebound and Reinfection MHC COVID-19 Rebound and Reinfection Workflow Pre-Procedure/Surgical COVID-19 Workflow Procedural/Pre-Surgical testing is completed at certain MHC Laboratory Locations. Patients should be directed to these locations. COVID-19 Specimen Collection Window and Dates Job Aid Pre-procedure COVID-19 Collection Locations Munson Healthcare Guidelines: Elective Surgery/Procedure and Anesthesia for Patients Following COVID-19

Zoom Meetings for Munson Healthcare Zoom meetings are now available to use throughout Munson Healthcare. Starting August 1, 2020 Zoom will replace GoToMeeting. Using Zoom allows for: HIPAA Compliant, Fully Encrypted, Secure Meetings Easy Collaboration and Screen Sharing across all Connected Participants Easy Audio Connection Through Your Computer or Phone Easy Connection to Your Mobile Devices Individual Zoom meetings can be setup and are available to request using the Zoom Meeting Request form. See below for more resources as you prepare to host meetings and become familiar with the Zoom

Zoom Presenter Fundamentals Guide The Zoom Presenter Fundamentals provides the following information for presenters when preparing to present on a Zoom meeting. Scheduling A Zoom Meeting Starting Your First Meeting as the Host Views Share Screen Share Screen View Breakout Rooms Joining Another User's Meeting Helpful Video Links Download the Zoom Presenter Fundamentals PDF.

Zoom Quick Reference Guide This Zoom Quick Reference Guide provides tips for participating in a meeting, navigating features, and things to avoid. Download the guide.

How to Join A Zoom Meeting Here is how to join a Zoom meeting for the first time. Download the full guide on How to Join a Zoom Meeting and Meeting Controls. You will receive an email with a Zoom invitation that looks similar to this: Participating in a Zoom Meeting on a Mobile Device Zoom meetings are available to join while on a mobile device. You will need to download the Zoom app and follow this quick start guideline to get started. Tutorial Video on Joining A Zoom Meeting

Zoom FAQ Is my meeting HIPAA compliant? Yes. The contract Munson Healthcare has signed with Zoom is a Business Pro version which includes a HIPAA BAA which ensures that your meeting is HIPAA compliant. How can I make my meeting more secure? There are several ways you can make your Zoom session even more secure. Add a Password Adding an additional password, which changes with each session, adds another level of security to your meeting. Enable the Waiting Room By making participants wait in the virtual waiting room, the host is in control of who they admit to the meeting. Please note, this may