Visitor Information for Munson Medical Center Visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care is our primary concern. In order to provide a restful and secure environment for our patients, we ask that all visitors observe our established visitation hours. View Munson Healthcare's current visitor policy. Visiting Hours Visiting hours at Munson Medical Center are from 6 am - 9 pm. Munson Medical Center’s main entrance is locked at 9 pm. Overnight stays by a support person are allowed in Maternity, NICU, and Pediatrics

Contact Paul Oliver Memorial Hospital 911 Calls If you have a life-threatening or serious emergency, including symptoms of stroke or heart attack, call 911. Do not drive yourself to the hospital. Ambulances are staffed with trained emergency personnel who can begin medical evaluation and treatment en route to the hospital. Language Assistance If you require language assistance to speak with us, please call 231-935-6632. Frequently Used Phone Numbers General Information/Switchboard 231-352-2200 Emergency Department 231-352-2206 Appointment Scheduling 231-352-2260 Billing and Patient Account

Contact Munson Medical Center 911 Calls If you have a life-threatening or serious emergency, including symptoms of stroke or heart attack, call 911. Do not drive yourself to the hospital. Ambulances are staffed with trained emergency personnel who can begin medical evaluation and treatment en route to the hospital. Language assistance If you require language assistance to speak with us, please call 231-935-6632. Frequently Used Phone Numbers General Information/Switchboard 231-935-5000 800-847-8474 Emergency Department 231-935-6333 231-935-5005 TDD Billing and Patient Account Information 844

Paul Oliver Memorial Hospital Leadership Paul Oliver Memorial Hospital's Board of Trustees and Senior Leadership Team are talented individuals from many walks of life with a single purpose – to ensure Munson Healthcare Paul Oliver Memorial Hospital fulfills its mission and vision to deliver the best possible care for our community. Munson Healthcare Paul Oliver Memorial Hospital Community Healthcare Council Jennifer King, Chair Amiee Erfourth Bill Kennis Liz Ham John Modlin, M.D. David Wynne Mark Kuiper M.D., Chief of Staff Susan Feiten, Munson Healthcare Paul Oliver Memorial Hospital

Getting to Paul Oliver Memorial Hospital Paul Oliver Memorial Hospital is located on Park Avenue just west of M-22, a few blocks from downtown Frankfort. Paul Oliver Memorial Hospital 224 Park Ave. Frankfort, MI 49635 Transportation Health Ride provides convenient transportation service in Benzie, Grand Traverse, and Leelanau counties to ensure patients in rural areas have easy access to health care. Call 231-941-2324 or 888-228-7743. Benzie Bus provides free medical transportation in certain circumstances. Call 231-325-3000 to learn more.

Paul Oliver Memorial Hospital Visitor and Family Information Visitors can be good medicine for patients and residents. We encourage family members and friends to visit. However, patient care and safety is our primary concern. To ensure high quality care, we offer the following guidelines. If you need additional information, please check with the nurse on the unit. View Munson Healthcare's current visitor policy. Visiting Guidelines Following are general guidelines for visitors: Visiting hours are flexible. Visitors may not smoke in patient rooms or anywhere on the hospital campus. Visitors

Cancer Diagnostic and Treatment Services A full range of diagnostic and treatment services is available to every patient with cancer in northern Michigan. Cancer Genetics Clues to an inherited predisposition to cancer include an early age diagnosis, multiple family members with cancer, or more than one cancer diagnosis in someone’s lifetime. We can answer your questions about an inherited predisposition to cancer. The Cancer Genetics Clinic provides counseling on hereditary cancers, which may include: Breast cancer Familial colon cancer Melanoma Ovarian cancer Prostate cancer Sarcoma Thyroid

Support Services for Cancer Patients We are committed to providing you with the resources and support that you need to make your journey through cancer diagnosis and treatment as pleasant as possible. Oncology Nurse Navigation An Oncology Nurse Navigator offers personalized support to patients, families, and caregivers to help ensure patients have the best experience possible between diagnosis and treatment. Oncology Nurse Navigators provide education and resources to help families make decisions related to treatment and ensure timely access to quality health and psychosocial care. Healthcare

Patient Resources We are committed to providing you with the resources you need to make your journey through cancer diagnosis and treatment as easy as possible. We encourage you and your family to ask questions and take advantage of the many services available to you. Patient Forms Distress screening Nutrition assessment Cancer genetics: family history Patient Portal Login to Your Patient Portal Lodging at Munson Manor Hospitality House Munson Manor Hospitality House is a “home away from home” for family members of out-of-town patients who face the added stress of traveling during a loved one