EMS & Ambulance


Emergency Medical Services in Northern Michigan

Wherever you are in northern Michigan, medical first responders, emergency medical technicians, paramedics, and ambulance services (including basic life and advanced life support providers), are standing by ready to respond to your emergency.

Emergency Medical Service providers and their agencies work together to provide our region with quick, quality emergency care. Their work dramatically improves the survival and recovery rate of those who experience sudden illness or injury, 24 hours a day, 7 days a week.

A call to 911 will bring a rapid response from professionals who have been trained to help in any emergency situation. EMS professionals in northern Michigan also help keep people safe by providing medical support for special events, such as community festivals, car seat inspections, and sporting events.  

Mobile Medical Response (MMR)

MMR and North Flight EMS partner to enhance region’s emergency response

New agreement merges operations to strengthen emergency services and patient transport.

Munson Healthcare and Mobile Medical Response, Inc. (MMR) announces they will enter into an equity partnership agreement to provide greater ground emergency medical services (EMS) to communities across northern Michigan. To read more click here.

If air ambulance services are required, MMR works with North Flight Aero Med to provide appropriate, timely care.

Interested in working for EMS?

Rewarding. Satisfying. Meaningful. Being in a position to save lives is all that and much more. Learn about EMS careers here.

Want to take a First Aid or CPR class?

Knowing basic first aid and CPR is essential for parents, teachers, day care providers, and others who have responsibility for another person’s well-being. We offer outstanding classes that will prepare you to provide life-saving care if needed. 

EMS Education Opportunities

Munson Medical Center Regional EMS Education offers education at every level of your career, providing a wide range of approved and accredited programs and courses to meet the needs of new and experienced EMS providers. 

We have one of the best EMS education programs in the state. The quality of education you will receive is worth the drive to attend classes.

Kalkaska EMS

Kalkaska EMS is staffed by highly-trained medical teams using the latest life-saving equipment. Fully-equipped ambulances function as mobile emergency rooms. Kalkaska EMS serves an area of more than 570 square miles of Kalkaska County and responds to more than 2,000 requests for service annually.

Kalkaska EMS maintains a fleet of custom designed advanced life support ambulances. These units are equipped with the latest pre-hospital care equipment available including:

  • Phillips Cardiac Monitors
    • 12-lead ECG
    • Defibrillation
    • Capnography
    • Pacing
    • Pulse Oximetry
  • Advanced Airways
  • IV Therapy
  • Mechanical CPR Device
  • Stryker Power Cots and Stair Chair

Manistee EMS

Munson Healthcare Manistee Hospital provides emergency response services for the Manistee County from two locations: Manistee Hospital in Manistee and Maple Grove Township Fire Department in Kaleva. Our advanced life support Emergency Medical Services (EMS) team includes basic and paramedic EMTs. Each year we respond to more than 3,200 calls and perform 850 transfers to all points of Michigan and surrounding states.

Manistee EMS maintains a fleet of five ALS and BLS ambulances custom equipped to bring care to residents and visitors when and where needed, including:

  • 12-lead LifePak 15 cardiac monitors/defibrillators with full telemetry forwarding from the scene
  • Advanced airways
  • Full power load systems in all ambulances
  • IV therapy
  • Mechanical automated CPR devices

We coordinate regularly with the U.S. Coast Guard, U.S. Forest Service, and Michigan DNR in day-to-day operations.

Through our affiliation with Munson Healthcare and DeVos Children's Hospital-Spectrum, North Flight Aero Med helicopters and fixed-wing services are used to transport critically ill and injured patients. A helipad is located on the Manistee Hospital campus, and Blacker Airport is less than a mile from the hospital for fixed-wing transport if required.

Billing and Accounts Receivable Services

As a regional leader in EMS, North Flight EMS offers EMS agencies in northern Michigan support for billing and accounts receivable. This allows local agencies to focus on what they do best – helping people. Trained, experienced North Flight employees manage the paperwork and billing procedures for them.

For more information, call 800-922-6170 or email NorthFlightEMS@mhc.net.

EMS Resources

Agency for Toxic Substances & Disease Registry 
CDC – Emergency Preparedness and Response 
Chemical Hazards Emergency Medical Management 
Disaster Apps and Mobile Optimized Web Pages 
Directory of Open Access Journals 
Emergency Medicine Education 
EPA Chemical Fact Sheet 
Household Products Database 
International Journal of Emergency Medicine 
PUBMED Central 
Radiation Emergency Management 
Wireless Information System for Emergency Responders 

Contact Us

Customer Service

Continuing Education Requests 

Billing Questions 
800-858-7141, ext. 1

North Flight Aero Med

Munson Healthcare and Spectrum Health teamed up to bring the power of critical care in the air to northern Michigan. Based in Traverse City, Mich., a North Flight Aero Med team, operated by Spectrum Health Hospitals, can be airborne within minutes and transport a patient from an emergency scene or transfer them between medical facilities.

Helicopter and Fixed Wing

The Sikorsky S-76 helicopter is available for scene response and inter-facility transports. The King Air B200 airplane operated by North Flight EMS is available for long distance inter-facility transfers and medical charter flights anywhere within the continental United States

Our Team

North Flight Aero Med teams include pilots, registered nurses, and flight paramedics who specialize in transporting and treating critically ill and injured patients. All team members are certified in advanced trauma, cardiac, neonatal and pediatric critical care.

Fully Accredited

The joint venture partners of North Flight Aero Med have been accredited for critical care air transportation by the Commission on the Accreditation of Medical Transport System (CAMTS). This means the highest standards in both the medical and aviation industries have been met.