Medical Control Authority

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Medical Control Authorities

A Medical Control Authority is an organization designated by the Michigan Department of Health & Human Services to supervise and coordinate a specific emergency medical services system. Each Medical Control Authority has an advisory board and a medical director who is board certified in emergency medicine or practices emergency medicine. The Medical Control Authority establishes written protocols for the practice of life support and EMS personnel, and ensures that physicians, hospital staff, and providers are educated on the protocols. 


Northwest Regional Medical Control Authority

The Northwest Regional Medical Control Authority coordinates and supervises the emergency medical services system for northwest lower Michigan, including the counties of Antrim (lower two-thirds), Benzie, Charlevoix, Grand Traverse, Kalkaska, Leelanau, Manistee, Missaukee, and Wexford. The MCA works with a number of agencies to establish protocols for EMS agencies on behalf of the Michigan Department of Health and Human Services, ensuring patients get the right care, at the right place, at the right time. 

Contact Us

NW Regional MCA
1105 Sixth St.
Traverse City, MI 49684

231-935-7418

Elizabeth Allen, BSN, RN

Tressa Gardner, DO, Interim Medical Director

Amy Fairchild, MBA, Paramedic, MCA Specialist

Karen Gleason, EMT, Department Assistant


North Central Medical Control Authority

The North Central Medical Control Authority oversees emergency medical services in Crawford, Oscoda, and Roscommon counties*, coordinates ambulance services, and trains first responders.

*Except Nestor Township covered by Midland-Gladwin MCA; Townships of Denton, Backus, Richfield, and AuSable, and city of Prudenville, covered by Ogemaw MCA

Contact Us

Munson Healthcare Grayling Hospital
1100 E. Michigan Ave.
Grayling, MI 49738

989-344-5668

Heidi O’Malley, BSN, RN

Shaun C. Ramsey, DO, Medical Director


Otsego County Medical Control Authority

The Otsego County Medical Control Authority oversees emergency medical services in Antrim, Montmorency, and Otsego counties*, coordinates ambulance services, and trains first responders.

*Includes Warner Township in Antrim and Albert Township in Montmorency

Contact Us

Otsego Memorial Hospital
825 N. Central Ave.
Gaylord, MI 49735

989-731-2139

Heidi O’Malley, BSN, RN

Shaun C. Ramsey, DO, Medical Director