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Reopening Healthcare Services: 5 Things You Need to Know

Published on May 01, 2020

Like many healthcare systems, Munson Healthcare is starting the process of reopening critical services for our patients. Of course, with COVID-19 still prevalent in our communities, this understandably raises some concerns from our patients. Here’s what you need to know if you are a patient seeking services that are now available again.

1. After COVID-19 emerged on our region, many patients received calls that services, procedures, or surgical services they had planned needed to be delayed. Now these services are being reevaluated and if certain criteria is met Munson Healthcare will be contacting patients whose care had been delayed and can now be rescheduled. 

2. Services will reopen gradually. We can’t proceed full-speed-ahead in the middle of a pandemic. COVID-19 continues to be unpredictable and if our hospitals receive a surge of COVID-19 patients, we will need to reassess the services we can offer and make adjustments quickly. Reopening gradually gives us the ability to do that.

3. Even though we are reopening some services, the way we deliver care will look much different during a pandemic. We are practicing social distancing whenever possible, adhering to visitor restrictions, and conducting the appropriate testing to ensure the safety of everyone involved in your care.   

4. Every day, our staff are screened for COVID-19 before entering any of our facilities. Every employee and provider has been specially trained in the proper use of personal protective equipment, including masks and gloves to ensure your safety. Also, we are regularly and thoroughly disinfecting all of our facilities.

5. Your safety is our top priority. Please do not delay care, especially emergency care, for fear of contracting COVID-19 in a hospital or medical setting. Our emergency rooms are still the safest place you can be when experiencing a medical emergency. We are here to provide you with safe, high quality of care when you need it most.

For complete reopening details, click here. For frequently asked questions on reopening services during COVID-19, click here.