Hours

Monday - Friday, 7 am - 7 pm
Weekends and holidays: 8 am - 4 pm
Closed Thanksgiving and Christmas

Additional phone numbers: 800-920-9580 | After Hours: 989-731-2100

Patient Portal

Log in to the patient portal to:

• Refill prescriptions
• Request appointments
• View medical records, including lab results
• Communication with your doctor

Login to Your Patient Portal

To sign up for the patient portal, please contact your doctor’s office.

Services

Primary Care

Adult Services

• Annual preventive care for women and men
• Management of adult medical conditions including diabetes, hypertension (high blood pressure), high cholesterol, asthma, emphysema, chronic obstructive pulmonary disease, heart disease, mental illness, and substance abuse
• Medicare annual wellness visits

Infant and Adolescent Services

• Illnesses (acute and chronic)
• Immunizations
• Well-child checks and sports physicals

Other Services

• Lab testing (limited) with immediate results 
• Minor surgeries including lacerations, skin lesion removal, and wart treatments

Pediatrics

OMH Medical Group – Pediatrics has been designated Blue Cross Blue Shield of Michigan Patient-Centered Medical Homes. A Patient-Centered Medical Home is a trusting partnership between a doctor-led health care team and an informed patient. It includes an agreement between the doctor and the patient that acknowledges the role of each in a total health care program.

Download our brochure to learn more.

OB/GYN

• Annual exams
• Obstetrics and gynecology care
• Ultrasound
• Coordinated care through Otsego Memorial Hospital
  • Bone density scanning
  • Digital mammography

Walk-In Clinic

You do not need an appointment at the Walk-in Clinic. Patients are seen in order of arrival. However, priority may be given to a patient who has a more severe complaint or injury.

We offer prompt treatment regardless of insurance coverage or ability to pay.

Our Indian River Walk-In Clinic provides a range of services, including treatment for:

• Allergies and asthma
• Cough, cold, and flu
• Cuts and scratches
• Ear and eye infections
• Lab tests
• Sore throats and sinus infections
• Sprains, strains, and broken bones
• Urinary tract infections
• X-rays

Insurance Plans & Networks

We accept the following insurance plans and network:

• Aetna (Commercial insurance and Medicare Advantage)
• ASR Corporation (Commercial insurance only)
• Blue Care Network (Commercial insurance and Medicare Advantage)
• Blue Cross Blue Shield (Traditional, Trust, Out-of-State, Preferred, PPO, Preferred Plus, Messa, Medicare Plus Blue, Blue Cross Complete Medicaid)
• Chandler Group (Commercial insurance only)
• CIGNA (Connecticut General – Commercial insurance only)
• District Health Department 4 (Breast and Cervical Cancer Control Program)
• Blue Cross Blue Shield Federal Employee Program
• Humana (Medicare Advantage PPO plan only)
• Little Traverse Bay Band of Odawa Indians Agency
• McLaren Health Plan (Commercial, Medicare, Medicaid Michigan)
• Medicaid
• Medicare
• Medicare Railroad
• Meridian (Formerly Health Plan of Michigan – Medicaid HMO plan only)
• Molina Healthcare (Medicaid HMO plan only)
• MultiPlan (Commercial insurance only)
• NGS American (Sioux Tribes – Commercial insurance only)
• Northwest Michigan Community Health Agency
• Priority Health (HMO, PPO, Medicaid, Medicare Advantage PPO plan)
• QTC Medical (VA medical exams only)
• Tricare/Champus (Standard plans only)
• United Healthcare (Medicaid and Commercial insurance. Check website for managed care plans in-network)
• VA Choice
• VA Patient Centered Community Care (PCCC)

Billing Information

Click here to pay your bill online.

If you have questions about your bill, contact OMH Physician Financial Services. To best meet your needs, our Patient Financial Services team members specialize in certain areas and insurance carriers. To reach them, call:

• Patient Financial Advocate: 989-731-7777
• Commercial: 989-731-7770
• Medicare: 989-731-9515
• Blue Cross and Blue Care Network: 989-731-7772
• Medicaid/OccMed: 989-731-7771
• Auto and W. Coverage: 989-731-7773

To pay by mail, address your payment to:

OMH Physician Financial Services
271 McCoy Rd.
Gaylord, MI  49735

You may also pay your bill in person at the Physician Financial Services office. For your convenience, a 24-hour drop-box is available.

For information about financial assistance, call 989-731-7777.