Hospital Surgical Services Nursing Staff: PowerChart Updates For electronic health record assistance, please call the Help Desk: (231) 935-6053. PowerChart Updates 04.15.2025 Interactive View Charges OPR Education Resources Date Education 03.21.2025 Rapid Case Scheduling 03.18.2025 Perioperative Education Updates Anesthesia Out of Department (AOD) Scheduling Scheduling Concurrent Surgeries Surgery Patient Boarding, Registration, Arrival, and Check In Process 03.12.2025 PM Conversation (Revenue Cycle) Bed Transfer Cancel Discharge (Revenue Cycle) Decision Guide: Patient Status, Accommodation

How to Schedule Outpatient Testing Please use the numbers below to order and schedule outpatient testing at ALL Munson locations:* Munson Healthcare Outpatient Service Fax Order (scheduled and walk-in) Schedule Testing*** Lab 231-935-3203 231-392-7891 munsonhealthcare.org/lab Radiology** 231-935-3473 (MPN offices don’t need to fax order) 231-935-7200 1-800-968-9292 All Other Testing, including: Echo (2d, 3d) Stress Echo Pediatric Echo EEG Holter Monitor Event Monitor Hook Up Exercise Stress Test Pulmonary Function Testing 231-935-3203 231-935-6718 *This process doesn't apply to Manistee

How to Schedule Outpatient Radiology Testing To schedule outpatient radiology testing at all Munson Healthcare hospitals,* please follow the process below. For Interventional Radiology testing, scroll down. *This process doesn't apply to Manistee Hospital until May 5, 2025. Walk-in X-rays and Scheduled Radiology Exams Fax order to 231-935-3473. Exception: Munson Provider Network (MPN) offices can skip this step as we can pull the patient's order from Oracle Health. Prior Authorization ( if required by insurance) is required at the time of scheduling. Please fax this with the order or write the

Batch Charge Entry & Charge Viewer Education Batch Charge Entry for Supplies Batch Charge Entry for Procedures Charge Viewer Crediting Charges Customizations Remove or Change Filter Settings Room and Bed Charges Filter Interactive View Charges Ambulatory Charge Viewer Charge Reconciliation Via Charge Viewer Interactive Online Courses PowerChart Batch Charge Entry PowerChart Batch Charge Entry Paper Charge Ticket Process

Ambulatory Clerical: Specialty Audiology Audiology Clinic Visit Workflow Audiology Quick Tips Behavioral Health Behavioral Health Outpatient and PHP Scheduling and Check Out Behavioral Health Quick Tips Substance Use Disorder (SUD) Health Home Visit Workflow Cardiology ICE Procedure Orders Diabetes Education Diabetes Education Quick Tips Gastroenterology Anorectal Manometry (ARM) Quick Workflow Breath Hydrogen Quick Workflow PillCam Quick Workflow General Surgery Cosmetic Botox and Filler Injections (OMH Gaylord General Surgery) General Surgery Quick Tips Orthopedic Medicine Orthopedic

Respiratory Illness Data CDC Respiratory Illness Data Dashboard: RESP-LENS CDC posts a dashboard showing emergency department visits for laboratory confirmed influenza (flu), SARS-CoV-2 (COVID-19), and respiratory syncytial virus (RSV) infection. RESP-LENS can be used to follow trends and compare activity of these three pathogens in different age groups and geographic locations. The dashboard is updated weekly on Fridays. COVID-19 Data CDC COVID-19 Vaccination by Michigan County CDC COVID Data Tracker: Variant Proportions Wastewater Surveillance for COVID-19 Wastewater Epidemiology | COVID

Virtual Urgent Care Clerical Education Resources: Ambulatory Clerical | Munson Healthcare General Auto Text Dragon Medical One Doxy.me Video Visits MyExperience Quick Tips Documentation Allergies Component Chief Complaint Component Histories Component Home Medications Component Patient Education Component Patient Pharmacy Overview Patient Provided Vital Signs Problem List Component Opioid Review Component Transcribed Laboratory Results PowerForm Orders and Charges Ambulatory Quick Orders and Charges (QOC) MPage Charge Assist with Clinical Charge Entry Overview Charge Assist Documentation

Leadership The Munson Healthcare Board of Directors and members of the senior leadership team work together toward a single purpose - ensuring Munson Healthcare delivers the best possible care for our communities. Munson Healthcare Board of Directors Effective January 1, 2024 Kenneth Bloem, Chair Ruth Hoppe, MD, Vice Chair Timothy Nelson, Secretary Dave Mengebier, Treasurer Matt Bulloch Nick Ceglarek, Ed.D Kathy Dixon Jennifer King Kim Morley Andrew Page Brian Postma Dino Recchia, MD Owen Roberts Mary Sanders Vince Schultz, MD Sakura Takano Kris Thomas Thomas Veryser, DDS Elaine Wood Bruce

Ambulatory Clinical: Specialty Workflow processes developed for specific specialty practice needs may be found here. Review additional pages for standardized workflows regardless of specialty. Audiology Audiology Clinic Visit Workflow Audiology Quick Tips Newborn Hearing Screening (AABR) Clinical Workflow Behavioral Health Behavioral Health Quick Tips MOUD/SUD Intake Auto Text Recovery Coach Workflow Substance Use Disorder (SUD) Health Home Visit Workflow Cardiology 12 Lead EKG Competency Assessment Form Completing an EKG (ECG) Holter or Event Monitor Report Creation ICE Procedure Orders LVAD

Ambulatory Clerical: Check In and Out Check In Experian Health eCare NEXT Eligibility eCare NEXT Eligibility Response eCare NEXT Eligibility Submission eCare NEXT Glossary eCare NEXT Login Process and NEXT Bar Options eCare NEXT My View eCare NEXT Registration Quality Assurance Alerts and Discrepancies eCare NEXT Work Queues Experian OneSource Password Update Interactive Courses eCare NEXT Coverage Discovery eCare NEXT Eligibility Workflow eCare NEXT Navigation and Workflows eCare NEXT Patient Estimates Navigation eCare NEXT Patient Estimates Workflows eCare NEXT Registration Quality Assurance