Hospital Patient Care Management: Readmission Prevention Solution Overview Readmission Prevention Workflow Overview Readmission Prevention Dashboard and Worklist Specific Instructions Creating an Active Patient Worklist Creating a Worklist for Post-Discharge Follow-Up Calls

Hospital Patient Care Management: Ensocare Ensocare User Guide June 2023 Navigating Discharge Case Management Summary Quick Guide Upgrade 2020

Practice Pro Newsletter Munson Healthcare publishes a monthly newsletter, Practice Pro, to help keep northern Michigan practice managers and practice professionals informed on topics of interest. If you are not already receiving the Practice Pro newsletter and would like to subscribe, please click here. For a searchable list of news of interest to practice managers, go to Practice Manager News. Archive July 2025 Munson Heart Services: Advancing Electrophysiology Care Meet Our Expert EP Team Ordering Outpatient Heart Monitors for Your Patients Getting to Know: Nicholas P. Zendler, DO, Neurology

Urgent Care Clerical Staff Faxing, Printing, Scanning: Ambulatory Clerical Faxing, Printing, Scanning | Munson Healthcare Insurance Verification and Patient Estimates: Experian Health | Munson Healthcare Virtual Urgent Care Education Resources: Personalizations Quick Reference Guide Additional Education: Ambulatory Clerical | Munson Healthcare Urgent Care Gold Facilities: Gaylord, Prudenville, Psychiatric, and West Education Resources Admin Sex Birth Sex Demographic Documentation Applications and Terminology Attending Provider Name Addition Client Billing Generic Client Billing Medicare Health

Pharmacy Resources Antimicrobial Guidelines Adult updated July 2025 Pediatric reviewed July 2025 (no updates) Offices will receive the same quantity of 2025-2026 antimicrobial guideline pocket cards as they received in 2024. To change your quantity or to be added to the mailing list, contact Nick Torney with your name, office, address, and the number of pocket cards you'd like to receive.

Are You Munson Material? We’re a healthcare system committed to connection and community. Our patients are our families, our friends, and our neighbors – and creating exceptional experiences is what we do best. View Career Opportunities

Hospital Scheduling Staff: Navigation Acute Scheduling Preferences and Personalization Lock Removal Patient Check In Workflow Patient Registration Modification Resource View Favorites Configuration View Preparations After Appointment Scheduling Interactive Courses Acute Revenue Cycle Navigation Acute Revenue Cycle Printing Schedules

Your Northern Michigan Neuroscience Team Featured Providers: Committed to Your Health Justine Pearl, DO “The opportunity to serve my patients and their families in their time of need is a gift unlike any other.” Learn More About Dr. Pearl Gary Rajah, MD “Building a leading-edge stroke program in a place that needs it is every neurosurgeon’s dream. I’m proud to be a part of this team that will continue to care for the Northern Michigan community for years to come.” Learn More About Dr. Rajah Heather Lee, DO “Nowhere in medicine is the mind body connection more apparent than neurology. I find it

Meet Your Stroke Team When it’s a stroke, minutes matter. Expert medical attention is required immediately, so it is critical to be fast. Munson Healthcare’s interventional and multidisciplinary stroke team works together to provide the best care possible, from arrival to the Emergency Department through treatment, rehabilitation, and recovery. Your Stroke Team Gary B. Rajah, MD Endovascular/Cerebrovascular Neurosurgeon Surgical Director, Munson Healthcare Comprehensive Stroke Program “My goal is to bring vascular neurosurgical care and minimally invasive stroke care to our region, where these

Opioid Prescribing Requirements The state of Michigan enacted legislation regulating opioid prescriptions in 2018. This includes: Establish a legitimate provider-patient relationship Register on the Michigan Automated Prescription System (MAPS) Obtain a patient’s complete medical history on MAPS Provide information to patients describing: The dangers of opioid addiction How to properly dispose of unused opioid drugs The fact that delivery of a controlled substance is a felony in Michigan The effects of exposing unborn babies to a controlled substance (applies to all pregnant and female