Easy Ways to Pay Your Hospital or Clinic Bill
At Munson Healthcare, we offer you a variety of convenient ways to pay your bill.
Here For You
Not every patient is able to pay due to financial challenges. Let us help you set up a payment plan, see if you qualify for financial assistance, and learn more about out-of-pocket costs for an upcoming procedure.
Pay Your Bill Online
Pay Your Hospital Bill Online
Have you recently received a bill for care at one of our hospitals?
Click on the hospital where you received your care to make a payment online.
Pay Your Clinic Bill Online
Munson Healthcare offers the option to pay your bill online for urgent care (including virtual), and visits to participating offices and clinics.
Our online billing tool also gives you access to your account balance, set up a patient plan with one of our financial navigators/Patient Financial Services, get answers to your billing questions, and more. Please have your billing access code available.
Click "Pay Your Clinic Bill" to get started. Our participating offices and clinics are also listed below.
Participating Clinics
- AuSable Urology Grayling
- Bay Area Urology Traverse City
- Cadillac OBGYN Cadillac Orthopaedics
- Cadillac Physician Network
- Cadillac Primary Care
- Cardiothoracic Surgeons of Grand Traverse
- Grayling Community Health Center Behavioral Health
- Grayling Community Health Center Eldercare
- Grayling Community Health Center OBGYN
- Grayling Community Health Center Pediatrics
- Grayling Community Health Center Primary Care
- Grayling Community Health Center Walk In Clinic
- Grayling Surgical Services General Surgery
- Grayling Surgical Services Orthopaedic Surgery
- Hyperbaric Oxygen Therapy
- Kalkaska Medical Associates
- KMHC Teen Health Corner
- Maternal Fetal Medicine Traverse City
- McBain Primary Care
- Milltown Primary Care Clinic Grayling
- Mio OBGYN
- Mio Primary Care
- Munson Family Practice Center Traverse City
- Munson Healthcare Advanced Wound Care
- Munson Healthcare Orthopedic Institute
- PreOperative Assessment Clinic Traverse City
- Prudenville Community Health Center OBGYN
- Prudenville Community Health Center Orthopaedics
- Prudenville Community Health Center Primary Care
- Prudenville Community Health Center Walk In Clinic
- Roscommon Community Health Center Traverse Heart and Vascular
- Traverse Heart and Vascular Heart Failure Clinic
- Traverse Heart and Vascular Structural Heart Clinic
- Virtual Urgent Care
What's my billing access code?
Your Munson Healthcare provider will share instructions for accessing your Virtual Visit or Virtual Urgent Care appointment on any internet-connected device with a camera, including:
Patients of Cadillac Hospital, Grayling Hospital, Kalkaska Memorial Health Center, Munson Medical Center, Otsego Memorial Hospital, and Paul Oliver Memorial Hospital will be asked to provide their billing access code. The access code is located on your billing statement circled in red below:
For Charlevoix Hospital patients, no access code is required and e-statements, account balance review, and payment plans are not available on the site at this time.
Otsego Memorial Hospital has recently upgraded their online bill pay. Please check your statement to determine how to pay online:
- If you have a white statement (please click here for an example), you can pay online by clicking "Make a Payment Online" and creating an account
- If you have an older blue statement (please click here for an example), you can pay online by clicking "Make a Payment Online" and selecting "Pay without logging in"
- Either can be paid by calling 844-467-5545 or paying by mail (the address will be on your statement)
Can I pay my bill through my patient portal?
Two links - one for hospital bills and one for clinic bills - is available in your portal. Find your patient portal here.
Pay Your Bill by Phone
Have questions? Want to pay your bill by phone? Please call us at the numbers below. We accept American Express, Discover, MasterCard, and Visa.
- Cadillac Hospital: 844-467-5545
- Charlevoix Hospital: 231-547-8521
- Grayling Hospital: 844-467-5545
- Kalkaska Memorial Health Center: 844-467-5545
- Manistee Hospital: 844-467-5545
- Munson Home Medical Equipment: 231-935-2108
- Munson Medical Center: 844-467-5545
- Otsego Memorial Hospital: 844-467-5545
- Paul Oliver Memorial Hospital: 844-467-5545
Pay Your Bill by Mail
If you wish to make a payment by mail, please address your payment to Patient Accounts, and mail your payment to the address indicated on your bill.
The address can be found at the top left of your statement
Note: Charlevoix Hospital information is located on the upper right portion of your statement.