Contact Charlevoix Hospital 911 Calls If you have a life-threatening or serious emergency, including symptoms of stroke or heart attack, call 911. Do not drive yourself to the hospital. Ambulances are staffed with trained emergency personnel who can begin medical evaluation and treatment en route to the hospital. Language assistance If you require language assistance to speak with us, please call 231-935-6632. Frequently Used Phone Numbers General Information/Switchboard 231-547-4024 Emergency Department 231-547-8530 Appointment Scheduling 231-547-8801 Billing and Patient Account Information

Hospital Nursing: Nurse View (Nursing Workflow) Adult Intake Nursing Workflow Immunizations Interactive Course Code Status - Advance Care Planning Workflow Advance Directives in the EHR Code Status - Advance Care Planning Workflow mPage Healthcare Decision Maker Hospital Nursing Pediatric Healthcare Decision Maker Documentation Demographics Workflow Discharge Nursing Workflow Nursing Handoff Workflow Overview Interactive Course

Hospital Nursing: Printing/Faxing Documents Orthotics Prosthetics Consult Order Medical Record Request Printing Documents Patient Armbands Patient Facesheet Patient Labels Printing Patient Discharge Instructions Printing the Transfer Record Printing the Transfer Record: Acute Care Hospital Transfer Printing the Transfer Record: Skilled Nursing Facility Transfer Single Document Printing

Hospital Dietitians: Documentation Interactive View Assessment Documentation Dynamic Groups Education Documentation Overview Multi-Patient Task List Admin Note Icons Overview Preferences Nutrition Organizer Customizations Overview Setting Patient Lists Nutrition Workflow Nutrition Note Customizing the Tool Bar PowerForm Documentation from AdHoc Additional Documentation Education Resources

Patient Portal Improvement Project Please Pardon Our Digital Dust! On January 25, Munson Healthcare teams worked hard to successfully go live with one patient electronic health record system. This unifies all our facilities under one set of records which will allow for a more seamless experience for our patients. Like with any big change, we are working through a few temporary hiccups. If you are visiting any of our facilities soon, we ask for your patience as you may face some brief delays. Thank you! Locations Moved to MyHealthInfo on January 25 Hospitals Charlevoix Hospital Manistee

Support Services for Cancer Patients We are committed to providing you with the resources and support that you need to make your journey through cancer diagnosis and treatment as pleasant as possible. For more information on the support services listed below, please call 231-392-8484. CFCC Oncology Nurse Navigation An Oncology Nurse Navigator offers personalized support to patients, families, and caregivers to help ensure patients have the best experience possible between diagnosis and treatment. Oncology Nurse Navigators provide education and resources to help families make decisions related

Integrative Therapies: Acupuncture & Massage Integrative Therapies are currently on hold. The Health and Wellness Suite at the Cowell Family Cancer Center includes three integrative therapy rooms for patients, caregivers and family members, as well as the community. Eastern and Western therapies are featured. The Health and Wellness Suite also includes an exercise studio and a meditation room. Integrative or complementary therapies are products, practices, and systems that complement mainstream medicine. They are not “alternative” to mainstream medicine. They include holistic, self-care, or

Frequently Asked Questions What is the typical call schedule? The call schedule varies by resident level. Interns (PGY-1) average every third weekend. Second year residents (PGY-2) average every fourth to fifth weekend. Third year residents (PGY-3) average every sixth weekend. Describe your night float system. Residents must cover inpatient care and outpatient calls from 7 pm to 7 am. Night float is a two-week rotation. PGY-1s have four nonconsecutive instances of night float. PGY-2s and PGY-3s have two night float rotations in their second and third year. Please describe the didactics

Nominate an Outstanding Respiratory Therapist at Munson Healthcare All respiratory therapists at Munson Healthcare provide excellent care. Sometimes, you may feel your respiratory therapist has gone above and beyond his or her duties in caring for you. If you are inspired by your respiratory therapist’s exemplary care, you may honor him or her with a PHIL Award nomination. Each year, one respiratory therapist from each Munson Healthcare region is selected for the PHIL Award. What is The PHIL Award? The PHIL Award™ ( Pulmonary Health & Illnesses of the Lungs) is the only nationally recognized

Hospital Rehabilitation Services: Orientation Class Registration To register for a class, please complete the Class Request form. Education courses located on the Online Course Page: Documentation PowerChart FirstNet Basics Images