Patient Portal Improvement Project Please Pardon Our Digital Dust! On January 25, Munson Healthcare teams worked hard to successfully go live with one patient electronic health record system. This unifies all our facilities under one set of records which will allow for a more seamless experience for our patients. Like with any big change, we are working through a few temporary hiccups. If you are visiting any of our facilities soon, we ask for your patience as you may face some brief delays. Thank you! Locations Moved to MyHealthInfo on January 25 Hospitals Charlevoix Hospital Manistee

Information for Patients: The 21st Century Cures Act In April 2021, the 21st Century Cures Act went into effect, which gives you more control over your own health information by ensuring patient access to electronic health information (EHI) in an electronic format. Patients have the right to request digital copies of anything in their Designated Record Set, which is a wide-ranging collection of documents, test results, and even clinicians’ notes. The Cures Act also prevents Information Blocking, which is any practice that interferes with a patient’s access to or use of EHI. What is the

Access to Legacy Patient Portals All Munson Healthcare hospitals and most provider offices are now using the MyHealthInfo patient portal. This page provides links to previous patient portals for those who need to access them for medical information from prior to January 25, 2025. Choose the location of your provider or care below to access your patient portal Find the name of the hospital or practice that you visited below and click the button to access your patient portal. You can also download the smartphone app (if available) and even connect your health records to your favorite third-party

Frequently Asked Questions about Medical Records How does Munson Healthcare handle release of medical information functions? Munson Healthcare uses a shared release of information service model. Our business partner Record Connect assists in the timely, accurate and compliant release of our medical information services. Can you give me my medical information over the phone? No. Due to the need to protect patient confidentiality, we do not supply information over the phone. Additionally, we are not clinical personnel and cannot explain test results. You can submit a written request for a copy

Cerner Meaningful Use and MACRA Accept Summary of Care and Incorporate Electronically (MACRA) Receiving & Saving Summary of Care / CCD Recorded Instruction Tip Sheet Clinical Reconciliation (Meaningful Use) Tip Sheet Patient Education (Meaningful Use) Documenting Patient Education Recorded Instruction Tip Sheet Patient Generated Health Information (Meaningful Use) Patient Generated Health Information (Clipboard) Recorded Instruction Tip Sheet Patient Portal Access (Meaningful Use and MACRA) Patient Portal Enrollment Recorded Instruction Tip Sheet Secure Messaging (Meaningful Use) Secure

Notice of Consumer Civil Rights ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 231-935-6632. Discrimination is Against the Law Munson Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Munson Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Munson Healthcare: Provides free aids and services to people with disabilities to

DEA License Renewal Training The new Medication Access and Training Expansion (MATE) Act requires most licensed prescribers who are either renewing or applying for a new controlled substance DEA license to have completed at least 8 hours of opioid or other substance use disorders (SUD) training. The MATE act went into effect on June 27, 2023. Opioid/SUD Training Resources: Munson Healthcare On-Demand CME Best Practices and Tools for Chronic Pain (1-hour recorded webinar) Chronic Pain Management in Primary Care (1-hour recorded webinar) Addressing the "5th vital sign": Pain Management Beyond

For Your Patient The center of all we do. Find a Provider Maps and Locations Patient Portal Virtual Urgent Care

Transfer Process Munson Healthcare has a New Centralized Patient Transfer and Placement Center All 8 MHC hospitals are now live on the new centralized MHC Patient Transfer and Placement Center. Cadillac Hospital, Charlevoix Hospital, Grayling Hospital, Kalkaska Memorial Health Center, Manistee Hospital, Munson Medical Center, Otsego Memorial Hospital, and Paul Oliver Memorial Hospital. How to Transfer a Patient (In and Out): Call 231-392-0777. Community Access Portal for non-emergent transfers or to request a consult: MHC Emergency Department providers can use the online Community Access