PAMA Resource Center PAMA Resource Center On January 1, 2020, CMS implemented a new mandate – section 218 of Protecting Access to Medicare Act (PAMA) – that changed the prior authorization process for ordering certain advanced diagnostic imaging studies. The education and testing period for PAMA has now been extended until January 1, 2023. When ordering an advanced diagnostic imaging service for a Medicare beneficiary, a provider is now required to consult a qualified Clinical Decision Support Mechanism (CDSM). CDSMs are electronic portals through which appropriate use criteria (AUC) is

Medical Records Requests Munson Healthcare hospitals and provider offices keep a complete medical record of each patient's care. We are committed to ensuring the accuracy, integrity, and security of your information. You have the right to request copies of your medical record at any time. Much of your health record may also be available for you to view on demand through your hospital or provider office patient portal. To request a printed or digital copy of your medical record, please complete and return the authorization for release of medical information. Fees may apply. You must authorize

Patients & Visitors Information If you are a patient, we will do our best to make each encounter as comfortable and pleasant as possible and start you on the road to recovery. If you are a visitor, please take a moment to review the specific visitor guidelines and information for your local hospital. Check for Facility Notices, Closures or Changes in Operating Hours Quick Links Patient Portal Billing & Financial Assistance Ask-a-Nurse Visitor Policy Patient Resources Advance Care Planning Forms Medical Records Contact Us Patient Education Patient Rights & Responsibilities Non-discrimination

Patient Resources We are committed to providing you with the resources you need to make your journey through cancer diagnosis and treatment as easy as possible. We encourage you and your family to ask questions and take advantage of the many services available to you. Patient Forms Distress screening Nutrition assessment Cancer genetics: family history Patient Portal Login to Your Patient Portal Lodging at Munson Manor Hospitality House Munson Manor Hospitality House is a “home away from home” for family members of out-of-town patients who face the added stress of traveling during a loved one

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Diabetic Ketoacidosis Munson Healthcare has launched new Diabetic Ketoacidosis protocols — Adult and Pediatrics — to guide the treatment of Emergency Department patients and inpatients with diabetic ketoacidosis utilizing a two-bag infusion method and electrolyte replacement protocol. Adult DKA Read details on the DKA treatment protocol for ages 18 or older. Educational Resources PowerPlan ( 2-page print-and-post flyer) Reference Text On-Demand CME | Diabetic Ketoacidosis: 2 Bags are Better than 1; Courtney Van Houzen, PharmD; MMC Pharmacy Resident (recorded webinar) Pediatric DKA Read details

Contact Grayling Hospital 911 Calls If you have a life-threatening or serious emergency, including symptoms of stroke or heart attack, call 911. Do not drive yourself to the hospital. Ambulances are staffed with trained emergency personnel who can begin medical evaluation and treatment en route to the hospital. Language assistance If you require language assistance to speak with us, please call 231-935-6632. Frequently Used Phone Numbers General Information/Switchboard 989-348-5461 Emergency Department 989-348-0313 Appointment Scheduling 989-348-0380 Billing and Patient Account Information 844

Contact Cadillac Hospital 911 Calls If you have a life-threatening or serious emergency, including symptoms of stroke or heart attack, call 911. Do not drive yourself to the hospital. Ambulances are staffed with trained emergency personnel who can begin medical evaluation and treatment en route to the hospital. Language assistance If you require language assistance to speak with us, please call 231-935-6632. Frequently Used Phone Numbers General Information/Switchboard 231-876-7200 Emergency Department 231-876-7245 Appointment Scheduling 231-876-7352 Billing and Patient Account Information 844

Contact Paul Oliver Memorial Hospital 911 Calls If you have a life-threatening or serious emergency, including symptoms of stroke or heart attack, call 911. Do not drive yourself to the hospital. Ambulances are staffed with trained emergency personnel who can begin medical evaluation and treatment en route to the hospital. Language Assistance If you require language assistance to speak with us, please call 231-935-6632. Frequently Used Phone Numbers General Information/Switchboard 231-352-2200 Emergency Department 231-352-2206 Appointment Scheduling 231-352-2260 Billing and Patient Account

Contact Manistee Hospital 911 Calls If you have a life-threatening or serious emergency, including symptoms of stroke or heart attack, call 911. Do not drive yourself to the hospital. Ambulances are staffed with trained emergency personnel who can begin medical evaluation and treatment en route to the hospital. Language Assistance If you require language assistance to speak with us, please call 231-935-6632. Frequently Used Phone Numbers General Information/Switchboard 231-398-1000 Emergency Department 231-398-1150 Billing and Patient Account Information 844-467-5545 Find a Doctor Search