Patient Centered Medical Homes

Patient Centered Medical Homes

The following Munson Healthcare physician offices are recognized as Patient Centered Medical Homes:

A Patient Centered Medical Home is not a place – it refers to a partnership with your primary care provider. Patient Centered Medical Home practices have been recognized by certain insurers for taking additional accreditation steps to ensure that your care is team-based, coordinated, accessible, and committed to quality and safety.

All Munson Healthcare primary care offices subscribe to a patient centered philosophy of care.

Appointments with any Munson Healthcare primary care provider can be booked online. 

What We Will Do

Most primary care offices provide the following services. Working with a Patient Centered Medical Home office further ensures your health care team will:

  • Focus on getting to know you and earn your trust
  • Provide you with a personalized written care plan for reaching your goals
  • Use technology (i.e. email, mobile apps, after-hours phone calls) to remind you when tests are due so you can receive the best quality care
  • Ask you to have blood tests done before your visit so we can go over test results at your visit
  • Have a physician on call 24 hours a day, 7 days a week
  • Explore ways to care for you better, including ways to help you care for yourself
  • Connect you with community service agencies as needed to supplement your care

What We Trust You to Do

  • Tell us everything you know about your health and illnesses
  • Tell us about your needs and concerns
  • Take part in planning your care
  • Follow the care plan we agree upon, or let us know why you cannot so we can help or change the plan
  • Tell us what medications you are taking and ask for refills at your office appointments
  • Let us know when you see other physicians and what medications they started or changed
  • Ask other physicians to send us a report about your care when you see them
  • Ask our advice before you see other physicians. We may be able to care for you, and we know about the strengths of various specialists
  • Learn about wellness and how to prevent disease
  • Learn about your insurance so you know what it covers
  • Respect us as individuals and partners in your care
  • Keep your appointments, or call if you cannot come as scheduled
  • Pay your share of the visit fee at the time of service
  • Give us feedback so we can improve our services