Patient Centered Medical Homes
The following Munson Healthcare physician offices are recognized as Patient Centered Medical Homes:
A Patient Centered Medical Home is not a place – it refers to a partnership with your primary care provider. Patient Centered Medical Home practices have been recognized by certain insurers for taking additional accreditation steps to ensure that your care is team-based, coordinated, accessible, and committed to quality and safety.
All Munson Healthcare primary care offices subscribe to a patient centered philosophy of care.
What We Will Do
Most primary care offices provide the following services. Working with a Patient Centered Medical Home office further ensures your health care team will:
- Focus on getting to know you and earn your trust
- Provide you with a personalized written care plan for reaching your goals
- Use technology (i.e. email, mobile apps, after-hours phone calls) to remind you when tests are due so you can receive the best quality care
- Ask you to have blood tests done before your visit so we can go over test results at your visit
- Have a physician on call 24 hours a day, 7 days a week
- Explore ways to care for you better, including ways to help you care for yourself
- Connect you with community service agencies as needed to supplement your care
What We Trust You to Do
- Tell us everything you know about your health and illnesses
- Tell us about your needs and concerns
- Take part in planning your care
- Follow the care plan we agree upon, or let us know why you cannot so we can help or change the plan
- Tell us what medications you are taking and ask for refills at your office appointments
- Let us know when you see other physicians and what medications they started or changed
- Ask other physicians to send us a report about your care when you see them
- Ask our advice before you see other physicians. We may be able to care for you, and we know about the strengths of various specialists
- Learn about wellness and how to prevent disease
- Learn about your insurance so you know what it covers
- Respect us as individuals and partners in your care
- Keep your appointments, or call if you cannot come as scheduled
- Pay your share of the visit fee at the time of service
- Give us feedback so we can improve our services