Getting to Know: Heather Lynch, Medical Staff Services Specialist, Grand Traverse Region

What brought you to Munson Healthcare? 
I am proud of the meaningful work I am able to contribute across the system.

What do you love about your work? 
I enjoy providing a high level of support to my peers.  As an HR professional, it has been my role to ensure new hires feel supported and empowered throughout their careers.  

What is one thing you want people to know about Medical Staff Services? 
NA – (With a high focus on quality care and patient safety, we are truly committed to facilitating a smooth, well-coordinated credentialing process for all)

What advice do you have for ambulatory offices/providers? 
As I’m new to this role, I’m still learning. Please let me know how I can help you!

What are you most passionate about outside of work?  
Quality of time spent with friends and family.

What might we be surprised to learn about you? 
During the pandemic, I traveled out West while working remotely, learning very quickly how to maneuver a 36-foot trailer. This inspired me to turn my RV into an Airbnb-style rental to share the experience with others.

In Brief

Joined MHC in: 2017 (joined the MSO team in April 2025 after working with the HR/Flex Team)

Years in Healthcare: 7 years

Grew up in: Midland, Mich.

Favorite pastimes: Camping, hiking, time with friends and family

Contact: hlynch@mhc.net, 231-935-6005