Lab Services During COVID-19

Health needs have not slowed down during COVID-19, but visiting a lab will look different. New processes are in place for the safety of all patients and staff. All open locations are working to provide services as quickly as possible, but wait times may be longer than normal. Thank you for your patience and understanding.

Most of Munson Healthcare's laboratory locations are open for walk-in service, but a few are available by appointment only. If your lab test does not require fasting, please consider arriving for lab draws in the afternoon, when patient volume is currently low. 

Patients using a Munson Healthcare lab for COVID-19 specimen collection/testing should contact their provider for results. Please click here for lab locations offering pre-procedure COVID-19 testing.

Ways We are Enhancing Patient Safety

 


Walk-In Lab Services

When visiting a Walk-In Clinic, patients will be asked a series of health screening questions, required to wear a mask, and asked to socially distance in the waiting room or outside until called to be seen.

The labs at the following locations offer walk-in lab services:


Lab Services by Appointment

To improve service and keep patients appropriately distanced the following labs require an appointment. In order to maintain safety during COVID-19, patients must have an appointment at least 24 hours in advance. Patients will be screened, required to wear a mask, and asked to socially distance. 

Gaylord

Schedule an Appointment

Call 989-731-2207 to schedule your lab appointment.

Elk Rapids, Kingsley, Suttons Bay

Schedule an Appointment

Call 231-392-7891 to schedule an appointment for Elk Rapids, Kingsley, and Suttons Bay. The call center hours are 8am-4pm, Monday-Friday. If busy assisting other patients, a laboratory representative will call you back during call center hours within 24 hours. 

  • Only leave one message with your full name and phone number. 
  • You will be screened for COVID-19 symptoms, including: Fever>100, shortness of breath, sore throat/cough, positive COVID-19 test or pending test within 72 hours.
  • You will be ask to provide your vehicle make/color during scheduling.

Day of Appointment

  • Arrive 5 minutes prior to your appointment with a face mask or provider note excusing face mask.
  • Doors will be locked at the facility.
  • A laboratory representative will greet you at your vehicle or wave you in the facility. Please remain in your vehicle until you are called in.

Pre-Procedure COVID-19 Testing

The following locations are open for pre-procedure COVID-19 testing. Walk-ins are welcome during posted business hours unless noted. Please bring a copy of your pre-procedure lab order to your preferred testing location:

Munson Healthcare Cadillac:

Cadillac Hospital - Outpatient Services
Appointments preferred. Call 231-876-7360 to schedule.
Pre-procedure COVID-19 testing hours:
Monday, Tuesday, Thursday, and Friday, 9 am - 5:45 pm
Providers may fax lab orders to 231-876-7165

Munson Healthcare Charlevoix:

Charlevoix Hospital - Outpatient Services
Pre-procedure COVID-19 testing hours:
Monday – Friday, 7 am - 1 pm
Providers may fax lab orders to 231-547-8892.

Munson Healthcare Grayling:

Grayling Community Health Center Walk-in Clinic
Appointments strongly encouraged. Call 989-348-0989 to schedule.
Hours:
Monday - Friday, 9 am - 5 pm
Saturday, 9 am - 3 pm
Providers may fax lab orders to 989-344-5874

Prudenville Community Health Center Walk-in Clinic
Appointments strongly encouraged. Call 989-366-2900 to schedule.
Hours:

Monday - Friday, 8 - 10 am
Providers may fax lab orders to: 989-366-3154

Munson Healthcare Kalkaska:

Kalkaska Memorial Health Center - Outpatient Services
Pre-procedure COVID-19 testing hours:
Monday – Friday, 7 am - 5 pm
Saturday, 8 am - 4 pm
Sunday 10 am - 4 pm
Providers may fax lab orders to 231-258-7593.

Munson Healthcare Manistee:

Manistee Hospital - Outpatient Services
Pre-procedure COVID-19 testing hours:
Monday – Friday, 7 am - 6 pm
(11 am - 3 pm recommended for shorter waiting periods)
Providers may fax lab orders to 231-398-1443

Munson Medical Center:

Providers may fax lab orders to 231-935-3203.

Munson Healthcare Otsego Memorial Hospital:

OMH Professional Medical Building
Appointment required. Call 989-731-7809
Pre-procedure COVID-19 collections only (no blood draws)
Hours:
Monday – Friday, 8 am – noon
Providers may fax lab orders to 989-731-9151

Munson Healthcare Paul Oliver Memorial Hospital:

Paul Oliver Memorial Hospital - Outpatient Services
Pre-procedure COVID-19 testing hours:
Monday - Friday 9 am - 7 pm
Saturday, 9 am - 3 p
Providers may fax lab orders to 231-352-2234


Labs Currently Closed

The labs at the following locations are currently closed: